Complaint Review: Victory TG - California
- Victory TG 260 Newport Center Drive California USA
- Phone:
- Web:
- Category: Travel Services
Victory TG Authorized Distributor for: American Travel Planners Worthless "Concierge" Travel Planning with Zero Response to termination requests! NEWPORT BEACH CALIFORNIA
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
We received an invitation by mail to explore a "new" travel planning service. We watched the presentation and thought that this might be worthwhile for us. We love to SCUBA dive and were looking for easier ways to acquire 7 day resorts.
So, we bought the plan and I wanted to try to use it right away as were were beginning to plan a trip to Florida with our 13 yr old granddaughter. Well, we couldn't use it right away because we had to have member login information. (available a few days later). The expensive, beautiful brochure they gave us was utterly useless! Their website was a joke containing the same photos and info as the brochure.
We were assigned a "concierge" with whom I was in contact almost daily. All he really did was ask me where we wanted to go. This was a very easy trip, Orlando, Florida, Rental car, Hotel, Universal Studios tickets, Crystal River, Fl for Manatee diving. I basically ended up planning the whole thing myself. Other than airfare he booked for us, which I let him do because it was the same as what I'd found, he really did nothing. I was so frustrated and ended up with a supervisor who was very nice but still kept asking me where did I want to stay? My understanding was that they would find hotels in our price range that would be better than what we could book. This was a totally untrue. I could book on the internet everything they could for the same and in soime cases for less than they could.
I sent 3 emails and wrote 2 letters and received absolutely no response. We were unable to get anyone on the phone after the first call we made.
In the letter we requested our money back and our timeshare back. They never did continue the process of changing it into their name.
This report was posted on Ripoff Report on 09/19/2014 02:13 PM and is a permanent record located here: https://www.ripoffreport.com/reports/victory-tg/california/victory-tg-authorized-distributor-for-american-travel-planners-worthless-concierge-tra-1177972. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:




Advertisers above have met our
strict standards for business conduct.