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Report: #1192130

Complaint Review: Vine Vera - Las Vegas Nationwide

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  • Reported By: Renae — Midvale Utah
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  • Vine Vera Las Vegas Premium Center Nationwide USA

Vine Vera Vine Vera Resveratrol Skin Care Shady "bait and switch" with no ethics Las Vegas Nationwide

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My husband and I recently took a trip to Las Vegas and came across the Vine Vera booth in the mall.  Of course we were given a free sample and as we were in no hurry to be anywhere, we both sat for the amazing transformation demonstration.  The Promoter and his assistant quickly established rapport with my husband, even exchanging phone numbers and adding one another as Facebook friends.

After purchasing the Chiani Collection, Merlot Collection,  and the Pinot Nori Collection along with the "free" gifts of hand soap, lotion, and salt scrub I was sure I was going to be in heaven looking younger in no time.  Our Promoter assured us the instructions would be in one of the bags.  He was so friendly, I had no reason to doubt him.

After coming home and unpacking my treasures, I did not find the instructions as to when to use what when.  No problem.  I went online to find the instructions.  After printing out the instructions for my purchases, I found that at least one product was missing from each collection, two from the Merlot collection.

I asked my husband to go through all the product with me to verify I was correct.  He text messaged one of the representatives asking if this was an oversight.  The response he received was that he was texting the wrong person but he would get the information to the Promoter.  We have not heard back from either.

I have not used the product long enough to leave a "wow" comment on how it has changed my life.  I am hoping that the products we did bring home will be worth the thousands we did spend.  I am more concerned with not receiving a response and missing products.  It feels like what started out to be a good  experience quickly turned into a "bait and switch" and as there are No Refunds, I have no option other than to use what I have and warn others to check their bags carefully before they leave.

This report was posted on Ripoff Report on 11/30/2014 11:46 AM and is a permanent record located here: https://www.ripoffreport.com/reports/vine-vera/nationwide/vine-vera-vine-vera-resveratrol-skin-care-shady-bait-and-switch-with-no-ethics-las-veg-1192130. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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