Complaint Review: vip marketing kirby vaccum - Nationwide
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- Author Not Confirmed
- vip marketing kirby vaccum Nationwide USA
- Phone: 6622538618
- Web:
- Category: Customer
vip marketing kirby vaccum Dont purchase, I purchased and vaccum was scratched when i purchased and was told i wold reciece a replacement and never got it. I have contacted company and have and yet to hear from them. Nationwide
*UPDATE Employee: The Kirby Company's Response
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I bought a kirby vaccum and it was scratched and when i bought it and when i bought it to the attention, i was told that i was going to get a replacement that he would pay for and i never recieved it. I was suppose to get a year free of products and i have yet recived information on how to get them. I cant use vaccum cause i dont have any bags cant go to store to buy any because they dont sell them anywhere i have looked. I was told i can get them from walmart but that is not so. Please dont buy from them.
This report was posted on Ripoff Report on 11/22/2016 11:53 AM and is a permanent record located here: https://www.ripoffreport.com/reports/vip-marketing-kirby-vaccum/nationwide/vip-marketing-kirby-vaccum-dont-purchase-i-purchased-and-vaccum-was-scratched-when-i-1339408. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
The Kirby Company's Response
AUTHOR: Kirby-Consumer Relations - (USA)
SUBMITTED: Thursday, December 01, 2016
Hello Leslie. We were disheartened to read your post about your experience with an independently owned and operated distributorship of Kirby products. While The Kirby Company is not a party to any sales contracts between consumers like yourself and the independent distributorships from which they purchase Kirby products, The Kirby Company still takes matters involving these businesses seriously. If you would like to speak to a Consumer Relations representative at The Kirby Company, please call us at 1-800-494-8586, M-F 8 am-5 pm (EST). We look forward to speaking with you.
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