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Report: #977185

Complaint Review: Vitaglo.com - Syracuse Internet

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  • Reported By: paul — cuba New Mexico United States of America
  • Author Not Confirmed What's this?
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  • Vitaglo.com 3990 New Court Road Internet United States of America

Vitaglo.com Discount Natural Foods BAIT & SWITCH SCAM Seller drops "free shipping" if order too heavy Syracuse, Internet

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Here's the report to BBB.  I wouldve ignored the scam, but the RUDE fone response ended years of business with them.

"Seller confirmed 4 transactions online on 9/16/2012 , yet fulfilled only 1. Seller emailed buyer stating one of the three unfulfilled orders had been cancelled; but failed to alert buyer to cancellation of the other two. Buyer contacted seller by phone. Seller stated ," that's stupid" after buyer explained all 4 orders were placed separately to expedite shipping per the online terms. Buyer stated, "i cant make a profit on shipping heavy items." Buyer asked seller 3 times why such items were offered on the website with free shipping. Seller increased speaking volume and stated twice, " are you fighting with me?" after 2 queries, then hung up on buyer after the third query."

This report was posted on Ripoff Report on 12/03/2012 08:54 AM and is a permanent record located here: https://www.ripoffreport.com/reports/vitaglocom/internet/vitaglocom-discount-natural-foods-bait-switch-scam-seller-drops-free-shipping-if-ord-977185. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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