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Report: #1302633

Complaint Review: Vivalux Skin Care - Internet

  • Submitted:
  • Updated:
  • Reported By: Alicia — Mission Viejo California USA
  • Author Not Confirmed What's this?
  • Why?
  • Vivalux Skin Care Internet USA

Vivalux Skin Care BelleVita Beautiful Face Willis Arnold LLC Bought product and returned it - they kept my money as well. Florida and Arizona Internet

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I bought their product and they charged my credit card.  I returned the product pursuant to theire posted guidlines.  They gave me an address and a "RMA" refund number.  I sent the product back to them at the correct PO Box in Arizona.  That was 3 months ago and I am fighting with them for the refund.  They have told me that their "merchant account" is closed and they are unable to credit me with a refund.  So they have the product and my money.  They are a rip-off.  I have called their company and emailed them so many times to get a straight answer.  Two of the times I called they started reading from a manual saying they were sorry the could not help me and hung up the phone.  Do not buy this product!!!!!  Do not give them your credit card infomration!!!  The company may be in Arizona and Florida.  The BBB couldn't help me either at this time.

This report was posted on Ripoff Report on 04/29/2016 11:33 AM and is a permanent record located here: https://www.ripoffreport.com/reports/vivalux-skin-care/internet/vivalux-skin-care-bellevita-beautiful-face-willis-arnold-llc-bought-product-and-returned-1302633. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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