Complaint Review: Webgistix Corporation - Henderson Nevada
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- Author Not Confirmed
- Webgistix Corporation 880 Wigwam Pkwy #120 Henderson, Nevada United States of America
- Phone: 1-866-955-7790
- Web: www.webgistix.com
- Category: Shipping & Handling
Webgistix Corporation Webgistix suck! Scam! They Charge Over 2 Times Rate and Scare Customers! Henderson, Nevada
*Consumer Comment: Bullsh** answer, Please post whether or not they help you?
*UPDATE Employee: Clarification
Show customers why they should trust your business over your competitors...
Webgistix suck! It's a scam. They offered a competitive contract to us. They promised 100% accurency and fast shipment. After we ship our inventory to them, many bad things happened.
1. They charged over 2 times shipping rate.
2. Worst thing is that they did not explain reason of wrong charge. Everytime we ask them to explain, their response was that they would block your account if you did not pay. They had your inventory. They never explain. They charged as they wished. They scared us many times.
Worst companies I ever met. Webgistix suck! Webgistix scam! Never send your inventory to Webgistix!
This report was posted on Ripoff Report on 06/30/2011 07:04 AM and is a permanent record located here: https://www.ripoffreport.com/reports/webgistix-corporation/henderson-nevada-89014/webgistix-corporation-webgistix-suck-scam-they-charge-over-2-times-rate-and-scare-custo-747398. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Consumer Comment
Bullsh** answer, Please post whether or not they help you?
AUTHOR: Jim - (U.S.A.)
SUBMITTED: Friday, July 01, 2011
Sounds like a scripted answer to fend off trouble.
#1 UPDATE Employee
Clarification
AUTHOR: Webgistix - (United States of America)
SUBMITTED: Friday, July 01, 2011
We at Webgistix are saddened to hear that a customer has felt our service levels were not sufficient, and would be more than happy to discuss any issues through email or over the phone. We would like to note that all customers sign a contract with Webgistix before actual fulfillment operations begin, and that these contracts clearly include all fees and costs. Webgistix was named to the Best Companies list by the International Association of Outsourcing Professionals (IAOP), has won three consecutive Outstanding Service awards from UPS, and maintains an A+ rating in the Better Business Bureau (BBB). We have served hundreds of customers and shipped millions of orders globally during our ten years of experience, and remain committed to the highest standards of operational performance, responsiveness, and customer support. We always welcome your feedback.
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