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Report: #1173073

Complaint Review: WeGoLook | Ripoff Report Verified™ …businesses you can trust. WeGoLook, a nationwide inspection company headquartered in Oklahoma City, OK providing dynamic field services. Working with individual and corporate consumers to verify current condition of properties, vehicles, heavy equipment, & other assets. - Oklahoma City Oklahoma

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  • Reported By: ED Magedson - Founder, Ripoff Report — Tempe Arizona
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  • WeGoLook | Ripoff Report Verified™ …businesses you can trust. WeGoLook, a nationwide inspection company headquartered in Oklahoma City, OK providing dynamic field services. Working with individual and corporate consumers to verify current condition of properties, vehicles, heavy equipment, & other assets. 100 NE 5th Street Oklahoma City, Oklahoma USA

WeGoLook REVIEW: We Go Look dedicated to 100% customer satisfaction.  Our mission at WeGoLook® is to provide a service that global consumers can access at any time, regardless of their location, to verify an item, property, or person by dispatching a Looker® on their behalf and providing them with a personalized and affordable report. WeGoLook has exponentially grown since launch in 2010 through search engine optimization marketing tactics, referrals, social media presence, corporate networking, & affiliate partnerships.

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Ripoff Report Verified™ Review

WeGoLook, a Ripoff Report Verified Safe Business Service, and a member of Ripoff Report’s Corporate Advocacy Business Remediation & Customer Satisfaction Program, a long name for a program that does a lot for both consumers and business alike.

Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program, a program that benefits the consumer, which assures their complete satisfaction and confidence when doing business with a member business.

When a company or individual joins the Ripoff Report Corporate Advocacy Program, they must make a commitment to us – in writing – to 'doing whatever it takes to make things right with their customers.' What does that mean? It means that Ripoff Report expects that members of our Corporate Advocacy Program will review and respond to ALL customer complaints promptly. It means that every complaint will be taken seriously and every customer will be treated fairly and with respect. It means if a customer did not receive what they expected, the company will work with that customer to fix the issue. It means that if a customer requests a refund and if there is any reasonable basis for that request, we expect the customer will be given a prompt refund (some refund requests may not be reasonable, so this does not mean a refund is guaranteed in every case). “Making things right” can mean lots of different things to different people, but our point is this - by working closely with the company or individual to resolve any disputes, Ripoff Report can track the footprints of customer service to ensure that our Corporate Advocacy Program members are doing everything they can to treat customers fairly and to increase their customer satisfaction. Ripoff Report cannot ever guarantee any product or service, but we can only report what we find, in order to help you get a better understanding of the company or individual we are reviewing. That having been said, the conclusion Ripoff Report came to after our review, to the best of our knowledge, is that this company is a reputable firm, offering services of real value.
WeGoLook is Ripoff Report Verified
Ripoff Report Verified™ .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..

By Ed Magedson - Founder, Ripoff Report

WeGoLook approached Ripoff Report with the sole purpose of earning people’s trust on a wider scale. They know how well-respected our program is and they were eager to get involved and become a member business of an organization who has the customers’ best interests at heart. WeGoLook's decision to become a Ripoff Report Verified™ safe business shows their excellent insight into what consumers look for – a reputable, third party who will verify their good business practices, which is exactly what Ripoff Report’s Corporate Advocacy Program is for!

WEGOLOOK EXPLAINS WHO THEY ARE AND HOW THEY GO ABOVE AND BEYOND FOR CLIENTS

WeGoLook is a web-based platform allowing onsite Agents (Lookers) to directly communicate & upload data such as photos, video, & custom field questions which are collected onsite. The information is complied into a WeGoLook Report and delivered to client electronically.

The company has extensive service offerings broken into two categories, WeGoLook (for Individual Consumers) and WeGoLook PRO (for Enterprise Clients). WeGoLook offers individual consumers services for the following items:

  • Property Inspections
  • Vehicle Inspections
  • Heavy Equipment Inspections
  • Marine and Boat Inspections
  • Shipping and Transport Services
  • RV Inspections
  • Auction Item Inspections
  • Vacation Home Rental Verifications
  • Online Date Verifications
  • Customized Tasking
  • Notary Services
  • Pick Up and Delivery Services
  • Antique Inspections
  • Animal Inspections
  • Fashion Inspections
  • Furniture Inspections





WEGOLOOK'S MISSION STATEMENT

"
Each year, millions of consumers make online purchases and end up falling victim to fraud or find themselves in the midst of a scam. Our mission at WeGoLook® is to provide a service that global consumers can access at any time, regardless of their location, to verify an item, property, or person by dispatching a Looker® on their behalf and providing them with a personalized and affordable report. With the world at your fingertips, WeGoLook makes it possible to purchase with confidence and avoid costly surprises.”

When we asked an WeGoLook executive, “How do you avoid complaints?” they responded, “WeGoLook has not received a complaint on Ripoff Report or any other online consumer forums. The company approaches consumer requests as their highest priority. Questions that arise are handled promptly, with excellent communication and a rapid solution. Because many clients are ordering a WeGoLook Report for a time-sensitive sale, efficiency is always of the essence at WeGoLook.”

We also asked, “So how do you make things right for the client?” They responded, “Throughout the entire ordering and buying process, WeGoLook provides all clients with excellent Customer Service. Clients are able to receive real time updates in a timely manner. Customer Service Representatives at WeGoLook discover the customer’s needs and are able to provide Quality Assurance throughout the process and deliver a product which meets or exceeds the customer’s expectations.”

It is also important to note that in the past 4 years of operations, WEGOLOOK has never had a single complaint registered with the Better Business Bureau or with Ripoff Report.

Why the owners of WeGoLook saw a need for their business to help consumers

"Mark Caywood, WeGoLook Co-Founder, conceived the idea of an online verification company after the unsettling experience of buying an expensive (and unseen) movie projector in an eBay auction. Mark, Robin, and Mat all sat down and started brainstorming, what could people do with this resource at their fingertips. The idea began expanding and WeGoLook was launched in June 2010.

Many of WeGoLook’s individual consumers are interested in purchasing an asset in a different part of the country from where they reside. WeGoLook allows the consumer the opportunity to have someone look at the item onsite and verify the seller’s claims. The service helps to provide consumers with a peace of mind while mitigating risk in dealing with online purchases.



WeGoLook PRO provides enterprise clients customizable solutions in the following categories:

  • Commercial and Residential Property Inspections
  • Merchant Site Inspections
  • Fleet Vehicle Inspections
  • Heavy Equipment Inspections
  • Auto Accident Scene Inspections
  • Courier Services
  • Customized Tasking
  • Asset Verifications
  • Document Research
  • Logistical Solutions
  • Auction Lot Item Cataloging



Enterprise clients can range in industries from financial institutions, insurance companies, heavy equipment brokers, medical services, mortgage companies, auction houses and more. WeGoLook PRO provides corporate clients the opportunity to outsource 10,000+ Agents nationwide to complete customizable tasks and data collection reports according to their industry and company specific needs.

In fact, WeGoLook Agents are capable of assisting many companies with less complex data collection and field custom tasking anywhere in the United States, United Kingdom, Australia, and Canada.”

WEGOLOOK ORDERING AN INSPECTION REPORT

"To utilize WeGoLook’s services, a potential individual customer simply selects the type of WeGoLook Report or Service they are interested in purchasing on www.WeGoLook.com . The consumer would place their order via WeGoLook’s website or by calling a Customer Service Representative. Then the customer receives an order confirmation email. WeGoLook Headquarters reviews the Order request, makes initial appointment with the seller or on-site contact (if necessary), and dispatches a nearby Looker to travel onsite to the item. The Looker meets with the seller (or site contact) to take photos, video, collect all requested information, and upload data within the WeGoLook Platform. WeGoLook Headquarters then reviews the data and sends a final WeGoLook Report to the consumer. The entire process typically spans 3-5 business days with same day and rush service available for those needing to quickly make a decision on an auction item they wish to purchase.

WeGoLook is proud to be a Ripoff Report Verified™ business. Robin Smith, Co-Founder and COO states: “Ripoff Report is an excellent resource for consumers. Our vision at WeGoLook aligns with consumer safety and loss mitigation. We are thrilled to be affiliated with other companies that hold the same values such as Ripoff Report.”

WeGoLook has joined Ripoff Report’s Corporate Advocacy, Business Remediation & Customer Satisfaction Program to show that they are 100% committed to their clients and to assure YOU that they are a company focused on Quality first, not Quantity! A company with no complaints is very difficult to come by these days – can you imagine a national firm delivering superior results and completely committed to client satisfaction? That’s WeGoLook.

WeGoLook credits its exemplary reputation to truly putting clients first. WeGoLook is a diverse field services platform featuring over 10,000+ Agents in the United States. Agents capture dynamic data and complete a variety of custom tasking on behalf of an individual or corporate customer and are required to pass background checks prior to doing so. Data capture includes photos, video, observations, measurements and completing customized report templates. Custom tasking includes picking up items then delivering to a shipper, retrieving courthouse records, notarizing documents and more. WeGoLook currently provides crowdsourcing services for various financial institutions, insurance companies, automotive and heavy equipment clients, auction platforms, and other industries. WeGoLook provides a robust solution to many corporate clients requiring nationwide coverage combined with the ability to customize solutions. WeGoLook has expanded to international markets in the United Kingdom and Australia with moderate coverage in Canada. Taking their service to the next level includes proving that they are a reliable company whose practices match their principles. This is one more reason why they are a member of Ripoff Report’s Corporate Advocacy, Business Remediation & Customer Satisfaction Program. They don’t just “do what they can” and stop there – they do whatever it takes to earn your trust.



Ripoff Report is confident this is a company that is ready to serve those who need more assistance and is willing to always make things right as they always have.

Ripoff Report knows there is no company or individual that is perfect – This business has focused itself on having better methods that are geared to inform them of any issue prior to it becoming a serious issue and they are now working with Ripoff Report to ensure they remain complaint free! That is why Ripoff Report comfortably states that you can be completely confident, safe and secure when doing business with them as a member. WeGoLook is Ripoff Report Verified™ as a safe business service, and a proud member of Ripoff Reports’ Corporate Advocacy, Business Remediation & Customer Satisfaction Program.

WeGoLook shows leadership by joining the Corporate Advocacy Business Remediation and Customer Satisfaction Program.

WeGoLook has worked with many clients and they consistently provide a leadership model for other companies that care about their clients to follow. Joining the Corporate Advocacy Program is just one of the many ways that WeGoLook is leading their industry to higher standards.

ABOUT THE CORPORATE ADVOCACY PROGRAM

While Ripoff Report does not endorse any company, including WeGoLook, overall, our research demonstrated to us that WeGoLookis a solid, reliable company that stands behind its service.

As a matter of policy, when Ripoff Report is retained by a company to mount an independent review and to publish our findings, we examine the truthfulness of their statements using every bit of information at our disposal. Our process is systematic and highly effective because the company or individual in our Corporate Advocacy Business Remediation and Customer Satisfaction Program must commit to 'doing whatever it takes to make things right with their customers.' By working closely with the company or individual, Ripoff Report can track the footprints left behind when their promised level of customer service is actually followed by the solid ground of real behavior. Only then do we publish our findings.

Ripoff Report is a known trusted source that millions of people use regularly, even federal and local law enforcement agencies. When Ripoff Report works with law enforcement to assist consumers, never once have we heard from any agency that the Reports filed had bogus contact information. These agencies include just about every law enforcement agency in the United States and Canada, and in about eight other countries. These government agencies include: FBI - Federal Bureau of Investigation, FTC, SEC, Department of Homeland Security; ICE, U.S. Secret Service, Attorney’s Generals, Federal Prosecutors, US Postal Inspectors, US Attorney’s Office, US Customs and Border Patrol, United States Citizenship & Immigration Services, U.S. Commodity Futures Trading Commission, IRS, along with local authorities including prosecutors, Sheriff and State Police in just about every state for the past 16+ years.

This program requires the Member Business to agree to satisfy all complaints - past, present and in the future, even when those complaints come to us by e-mail. In the case of WeGoLook, they have no complaints, over 4 years in business now and no issues.

The Member Business must also state improvements they are willing to make to their business which benefits the customer to avoid the reported problems from happening again in the future.

If anyone ever has an issue with a Ripoff Report Verified Business, you can contact us here at Ripoff Report, but like any good business, you should first always try and work out any issues that may be just a misunderstanding. Anyone contacting the following e-mail address will get immediate attention with WeGoLook. (within 3-5 business days, usually with in 24 to 48 hours) We ask that you contact WeGoLook Customer Service: emily@wegolook.com.

RIPOFF REPORT IS CHARTING NEW TERRITORY

Consumers should feel confident and secure when doing business with member businesses.

Remember, just because a company or individual is reported on Ripoff Report does not mean you should not do business with them. Mistakes can happen and it can be difficult to keep every person happy. What makes a company stand out is their ability to correct an issue promptly and to the customer’s satisfaction. Ripoff Report is an informational tool that can be used to your advantage to learn how companies handle client issues. Remember that you should be knowledgeable about any company or person you hire. Also, don't be afraid to ask questions and get additional information until you feel comfortable in allowing them to work for you.

Be sure to contact us with your questions and comments about any business that is part of the Corporate Advocacy Business Remediation and Customer Satisfaction Program. Your questions, comments and suggestions are always welcome and will be considered even if we don't agree with them. Please realize Ripoff Report is chartering in new territory, working to make a change for both consumers and businesses alike.

Consumers can feel confident and secure when doing business with WeGoLook.

Here's why.

WeGoLooks's Commitment to Excellence and Total Consumer Satisfaction, Consumers should feel safe, confident and secure when doing business with a Verified Safe Business, a member of Ripoff Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. Yes, a long name for a program that does a lot for both consumers and businesses alike.

Read about Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program, a program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business.


Written by,

..Ripoff Report Corporate Advocacy Business Remediation and Customer Satisfaction Program team..
 
..by consumers, for consumers
Ripoff Report

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This report was posted on Ripoff Report on 08/28/2014 07:35 PM and is a permanent record located here: https://www.ripoffreport.com/reports/wegolook-inspection-verification-verify-property-vehicles-heavy-equipment-nationwide-oklahoma-city-o-1173073. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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