Weil-McLain Weil-McLain Furnaces / Boilers are pieces of CRAP!! Save your $$ Michigan City, Indiana Nationwide

We’re sorry to hear about your experience.  Based on a review of our records, it appears a claim was called into Weil-McLain’s warranty department on 9 January 2017 by your contractor.  Based on the pictures of the failure that were provided, we observed a crack located on the crown sheet portion of the cast iron heat exchanger.  These types of cracks typically develop when sludge or minerals in the heating system water accumulate and build up in the lower waterway, which leads to overheating and eventually cracking of the cast iron.  If you have additional information that contradicts these findings, Weil-McLain would be willing to have the section assembly returned to our facility and perform a cross section analysis.  If, upon completion of this analysis, it is determined that there was in fact a defect in materials and workmanship with the boiler that caused the crack, we would approve the warranty claim.