Complaint Review: whipple plumbing, heating, & Air Conditioning - Salt Lake City Utah
- whipple plumbing, heating, & Air Conditioning 963 West Folsom Ave. Salt Lake City, Utah United States of America
- Phone: (801) 679-4425
- Web: www.whippleplumbing.com
- Category: Heating, Cooling & Ventilation
whipple plumbing, heating, & Air Conditioning These guys performed unrelated services costing me $900 Salt Lake City, Utah
*UPDATE Employee: A manager's side of things
*Author of original report: I no longer hate Whipple
These guys came over and saw the unit was frozen over. they let it defrost but then claimed that the reason it froze up was too much refrigerant which they charged me 600 to remove. they said the fan was dirty and charged me nearly 200 dollars to clean it.
the next day the unit froze up again. the week later it failed.
when the next 2 AC professionals came out to bid they both said that too much refrigerant had NOTHING TO DO with it freezing and that I was incredibly ripped off.
This report was posted on Ripoff Report on 07/27/2010 02:01 PM and is a permanent record located here: https://www.ripoffreport.com/reports/whipple-plumbing-heating-air-conditioning/salt-lake-city-utah-84104/whipple-plumbing-heating-air-conditioning-these-guys-performed-unrelated-services-cos-626854. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 UPDATE Employee
A manager's side of things
AUTHOR: WhipplePaul - (United States of America)
SUBMITTED: Thursday, March 08, 2012
I am glad that we were able to help you out! If you ever need to get a hold of us again, call us at 877-WHIPPLE!
#1 Author of original report
I no longer hate Whipple
AUTHOR: Utah County, Utah - (United States of America)
SUBMITTED: Wednesday, September 01, 2010
this has been resolved to my satisfaction. they admitted fault and refunded my money.
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