Complaint Review: WidgetLove.com - Internet
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- Author Confirmed
- WidgetLove.com Internet United States of America
- Phone: 8009906771
- Web: www.widgetlove.com
- Category: Customer
WidgetLove.com Failure to get assistance with defective purchase Internet
*Author of original report: No Longer A Customer
*UPDATE Employee: Turtle
Show customers why they should trust your business over your competitors...
I previously attempted to contact widgetlove in complaint of an item I ordered through Dealfind.com. I
purchased a voucher (#120616-892358-001) at $17 for a "plush twilight turtle night light, including
shipping & tax in the color pink". The item arrived several weeks after the order was placed. It requires
batteries. New batteries were purchased & the toy does not work. I have sent two emails and have got
no response in over a week!
This report was posted on Ripoff Report on 07/29/2012 09:25 AM and is a permanent record located here: https://www.ripoffreport.com/reports/widgetlovecom/internet/widgetlovecom-failure-to-get-assistance-with-defective-purchase-internet-919167. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Author of original report
No Longer A Customer
AUTHOR: shopper - (United States of America)
SUBMITTED: Wednesday, December 19, 2012
After sending email after email back and forth with Dealfind.com, my money was refunded. I deleted my account and no longer will be a customer of Dealfind.com or Widget Love. This experience was a great example of terrible customer service. I bought this toy for my daughter and she was never able to use it.
#1 UPDATE Employee
Turtle
AUTHOR: Widget Love - (Canada)
SUBMITTED: Wednesday, December 19, 2012
Hi there,
We regret to hear about your experience.
Do you have a ticket number from the email you previously sent us? Has this matter been resolved? We'd like to assist you and compensate you further for the inconvenience, especially if you received a factory defect.
Thanks
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