Windstream Communications Inc. Fraud. They do not honor what they say or even what they write. Little Rock Arkansas

Fraudulent, they do not honor what they say or write. I requested an update to my service. I verbally made sure there was not going to be a contract. I got WRITTEN assurance there was not going to be a contract. When I decided to downgrade my service after I decided it was too much they said I'm under contract!
When I complained and offered to provide evidence that an email from their own representative says no contract they basically said too bad deal with it. I knew they had a horrible reputation, I should have known better.