Complaint Review: WIP*IFriends - Internet
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- Author Confirmed
- WIP*IFriends Internet U.S.A.
- Phone:
- Web:
- Category: Banks
WIP*IFriends Deducting $6.95 a month from checking account, I have no idea who they are, or what the charges are for, and I also have no physical or internet address for them. Unknown Internet
*UPDATE Employee: Reply from iFriends
*UPDATE Employee: Reply from iFriends
*UPDATE Employee: Reply from iFriends
*UPDATE Employee: Reply from iFriends
Show customers why they should trust your business over your competitors...
WIP*IFriends, have been Deducting $6.95 a month from checking account, I have no idea who they are, or what the charges are for, and I also have no physical or internet address for them, I have no idea on how to contact them or have this reoccuring charge STOPPED.
Robert
Deptford, New Jersey
U.S.A.
This report was posted on Ripoff Report on 11/20/2007 03:43 PM and is a permanent record located here: https://www.ripoffreport.com/reports/wipifriends/internet/wipifriends-deducting-695-a-month-from-checking-account-i-have-no-idea-who-they-are-o-285769. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#4 UPDATE Employee
Reply from iFriends
AUTHOR: Sarah - (U.S.A.)
SUBMITTED: Tuesday, November 27, 2007
Once we saw Robert's complaint, we were able to find his accounts and cancel them. After posting his complaint, Robert emailed our Customer Care Department to request cancellation. A representative replied to Robert and confirmed that his accounts were cancelled.
Robert created three accounts on iFriends, and each time he affirmatively chose to enroll in the upgraded iFriends VIP membership. The regular iFriends membership is free, but the VIP membership that Robert chose to access has a monthly charge associated with it. This charge was clearly and conspicuously disclosed in advance, and Robert actively chose to create his account with the VIP membership.
Our company has a spotless 11-year-record with all of the leading consumer protection agencies, and we are an industry leader in the development of model online consumer best practices. Every one of our web services is verified by TRUSTe to be on its sealholder list of "the most trustworthy online businesses."
#3 UPDATE Employee
Reply from iFriends
AUTHOR: Sarah - (U.S.A.)
SUBMITTED: Tuesday, November 27, 2007
Once we saw Robert's complaint, we were able to find his accounts and cancel them. After posting his complaint, Robert emailed our Customer Care Department to request cancellation. A representative replied to Robert and confirmed that his accounts were cancelled.
Robert created three accounts on iFriends, and each time he affirmatively chose to enroll in the upgraded iFriends VIP membership. The regular iFriends membership is free, but the VIP membership that Robert chose to access has a monthly charge associated with it. This charge was clearly and conspicuously disclosed in advance, and Robert actively chose to create his account with the VIP membership.
Our company has a spotless 11-year-record with all of the leading consumer protection agencies, and we are an industry leader in the development of model online consumer best practices. Every one of our web services is verified by TRUSTe to be on its sealholder list of "the most trustworthy online businesses."
#2 UPDATE Employee
Reply from iFriends
AUTHOR: Sarah - (U.S.A.)
SUBMITTED: Tuesday, November 27, 2007
Once we saw Robert's complaint, we were able to find his accounts and cancel them. After posting his complaint, Robert emailed our Customer Care Department to request cancellation. A representative replied to Robert and confirmed that his accounts were cancelled.
Robert created three accounts on iFriends, and each time he affirmatively chose to enroll in the upgraded iFriends VIP membership. The regular iFriends membership is free, but the VIP membership that Robert chose to access has a monthly charge associated with it. This charge was clearly and conspicuously disclosed in advance, and Robert actively chose to create his account with the VIP membership.
Our company has a spotless 11-year-record with all of the leading consumer protection agencies, and we are an industry leader in the development of model online consumer best practices. Every one of our web services is verified by TRUSTe to be on its sealholder list of "the most trustworthy online businesses."
#1 UPDATE Employee
Reply from iFriends
AUTHOR: Sarah - (U.S.A.)
SUBMITTED: Tuesday, November 27, 2007
Once we saw Robert's complaint, we were able to find his accounts and cancel them. After posting his complaint, Robert emailed our Customer Care Department to request cancellation. A representative replied to Robert and confirmed that his accounts were cancelled.
Robert created three accounts on iFriends, and each time he affirmatively chose to enroll in the upgraded iFriends VIP membership. The regular iFriends membership is free, but the VIP membership that Robert chose to access has a monthly charge associated with it. This charge was clearly and conspicuously disclosed in advance, and Robert actively chose to create his account with the VIP membership.
Our company has a spotless 11-year-record with all of the leading consumer protection agencies, and we are an industry leader in the development of model online consumer best practices. Every one of our web services is verified by TRUSTe to be on its sealholder list of "the most trustworthy online businesses."
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