W&M Refrigeration Wayne Robertson Received a written quote from W&M Refrigeration stating A/C unit unrepairable due to Circuit Board no longer available. Replacement cost over $8,000. Woy Woy New South Wales

A quotation (in writing) was given to my fiancee for a Townhouse she rents out. Because I have 40 years of experience in consumer electronics servicing I decided to have a quick look at the unit myself. The tenant was present when I removed a small panel on the A/C unit and right at the opening are the 2 'motor run capacitors'. Motor run capacitors are the 'heart' of any unit employing AC (Alternating Current) motors, such as A/C , garage doors, fridges, etc. I have a meter which measures these devices and use it regularly in my profession. It took just 5 minutes to test the capacitors and I found one to be open circuit. I ordered 2 new capacitors ($14) and fitted these the following weekend. The A/C unit started working again and has been doing so for the past 5 weeks. I have written to the Manager, Wayne Robertson but his only response was that the A/C unit was old and needed to be replaced. It is only 7 years old. He also asked if I was licensed to inspect the A/C unit??? I have asked for compensation for the stress he has put my fiancee and me through. He refuses to respond further. Copy of his quotation available.