Complaint Review: Wolf Web Marketing - Internet
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- Author Not Confirmed
- Wolf Web Marketing Internet USA
- Phone:
- Web: wolfwebmarketing.com
- Category: Websites
Wolf Web Marketing Tom Mitchell wolfmmiii Takes money but does not complete project Internet
*REBUTTAL Individual responds: Full Instructions Provided
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I hired Mr. Mitchell to develop a website for me and paid for the work in full upfront. He responded early in the process but as time progressed he took longer and longer to respond and now over the last month I have been unable to get a response from him. From his online posts he is quick to complain when someone does not do exactly how he wants but it appers for him the rules do not apply. I want to help others avoid getting ripped off by him so that is why I am posting here.
This report was posted on Ripoff Report on 12/01/2014 07:31 PM and is a permanent record located here: https://www.ripoffreport.com/reports/wolf-web-marketing/internet/wolf-web-marketing-tom-mitchell-wolfmmiii-takes-money-but-does-not-complete-project-inter-1192397. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 REBUTTAL Individual responds
Full Instructions Provided
AUTHOR: Wolf Web Marketing - (USA)
SUBMITTED: Tuesday, August 25, 2015
When a buyer purchases a website from me, he/she is provided with step by step instructions that outline what information I need in order to build the website ordered. Because this is a low-margin offering, my process is largely automated (as mentioned in the sales thread numerous times). If the buyer does not follow instructions, the process breaks down and delivery is delayed.
I have sold well over 500 of these websites over the last 3 years and have had to refund fewer than 10 for delays that were a result of my actions.
In an event a buyer opens a PayPal dispute, I first check to see if the bonus software has been downloaded. If it has been, my policy is to defend the dispute and then block/blacklist the buyer. I've only had to do this on one or two occassions.
There has never been a case where a buyer has purchased and not had the product delivered without a refund being offered willingly.
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