Complaint Review: Wondrous Extenso Hair Company - Internet
- Wondrous Extenso Hair Company Internet USA
- Phone:
- Web: www.wondrousextenso.com
- Category: Beauty Salons
Wondrous Extenso Hair Company Ram Cheating for Hair Extensions Delhi, India Internet
*UPDATE Employee: Wondrous Extenso is genuine company with quality products and dear customers do not trust wrong reports without any proofs.
*REBUTTAL Owner of company: We only deal with geniune and quality products
Hello,
DO NOT buy hair from this company. They send you really good pictures of their hair but it is not the same hair you get in the mail! I ordered 45 byndles of loose and deep curly and 45 bundles of straigth based on the pictures they sent me. What I reieved was 2 bundles of wavy ( they said that this was the loose curly) and two bundles of tight curly ( it was afro kinky hair from china).
I asked him to simply send me a tracking label for the hair and to refund me my money. He refused to do that so I am just warning you that if you ever see them on exporterinda.com DO NOT BUY FROM THEM!
This report was posted on Ripoff Report on 12/05/2016 10:13 AM and is a permanent record located here: https://www.ripoffreport.com/reports/wondrous-extenso-hair-company/internet/wondrous-extenso-hair-company-ram-cheating-for-hair-extensions-delhi-india-internet-1341466. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 UPDATE Employee
Wondrous Extenso is genuine company with quality products and dear customers do not trust wrong reports without any proofs.
AUTHOR: Geet - (India)
SUBMITTED: Sunday, January 08, 2017
We can openly challenge the customer who wrote this report. She is so fake that she is using fake name. If she is so sure about the case than why didn't she use her real name and original invoice which shows she bought 45 bundles or paid this much amount in any form. Please do not write wrong reports as we can also file a against you in court. We respect our customers but customer should also tell everything with honesty.dear customers do not trust on the wrong ripoff reports unless and untill the ripoff report does not show any billing proof. I am also attaching PayPal invoice of the customer as a proof which she can challenge if it is wrong.

#1 REBUTTAL Owner of company
We only deal with geniune and quality products
AUTHOR: Wondrous Extenso - (India)
SUBMITTED: Wednesday, January 04, 2017
Dear Customer
We understand due to missunderstanding we sent you kinky curly hair instead of tight curly hair and as you also know that you ordered only 4 bundles of loose curly and tight curly 2 of each.you also loved the hair but out of four bundles, due to missunderstanding 2 bundles we sent kinky curly which we also promised to replace or refund you and asked you to send us back. we tried our best to help you as we work only for quality and by sending only 2 bundles we can not be rich.
we only send good quality hair and if something got wrong we have return and refund policy.we value our customers and we tried helping you as much as we could and even though we won paypal fight than also we were ready to replace or refund and even today we can do that. we are indian company and we have nothing to do with china. we can give all facts and proofs regarding this compaint. we request you please do not spoil our name. we want you as a long term customer and we hope we can settle things please have patience and write us a mail.


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