Wood Dash Experts, Inc., wooddashexperts.com Rip me Off on $600 + tax Avoid, Avoid, Avoid... Edison New Jersey

Just to let everyone know. After working there a week they fired me! They do not train well after a day of showing me things they put me on the phones and said it wasnt for me!!! What the.... They are shhiieeessstyy too. Just warning... When you call to cancel an order, they tell you it already shipped when half the time it didnt just so they can charge you all the extra fees. Its like they have Robots working there. They are trained to tell you one thing and thats it. They will keep repeating themselves untill they annoy the crap out of you. Another thing is. They will tell you sure no problem you could exchange it if you do not like it with no problem, they leave out the part were they will charge you restocking fees and all that other stuff. And somethings you are SOL with. Custom made things you cannot return unless theres a defect. Im glad they fired me. Because I could put myself in the customer shoes. I have a conscience! These people dont. They are money hungry!!!!!!

Just to let everyone know. After working there a week they fired me! They do not train well after a day of showing me things they put me on the phones and said it wasnt for me!!! What the.... They are shhiieeessstyy too. Just warning... When you call to cancel an order, they tell you it already shipped when half the time it didnt just so they can charge you all the extra fees. Its like they have Robots working there. They are trained to tell you one thing and thats it. They will keep repeating themselves untill they annoy the crap out of you. Another thing is. They will tell you sure no problem you could exchange it if you do not like it with no problem, they leave out the part were they will charge you restocking fees and all that other stuff. And somethings you are SOL with. Custom made things you cannot return unless theres a defect. Im glad they fired me. Because I could put myself in the customer shoes. I have a conscience! These people dont. They are money hungry!!!!!!

Just to let everyone know. After working there a week they fired me! They do not train well after a day of showing me things they put me on the phones and said it wasnt for me!!! What the.... They are shhiieeessstyy too. Just warning... When you call to cancel an order, they tell you it already shipped when half the time it didnt just so they can charge you all the extra fees. Its like they have Robots working there. They are trained to tell you one thing and thats it. They will keep repeating themselves untill they annoy the crap out of you. Another thing is. They will tell you sure no problem you could exchange it if you do not like it with no problem, they leave out the part were they will charge you restocking fees and all that other stuff. And somethings you are SOL with. Custom made things you cannot return unless theres a defect. Im glad they fired me. Because I could put myself in the customer shoes. I have a conscience! These people dont. They are money hungry!!!!!!

This experience is completely unbelievable. As an employee here i find this accusations completely absurd for many reasons.

First and most importantly all of our T-Rex Billet Grilles are shipped from California and come directly from T-Rex so there wouldn't be a note in it from china saying it was $17 all T-Rex grilles are made in the US. It may have been a note for $17 dollar shipping but i can say that those grilles are far more expensive then the $17 note he claims to have been in the box.

Secondly, T-Rex Grilles are one of the to manufactures of grilles around. I find it hard to believe that they would send a poorly painted grille. The grilles they make are extremely nice and made from top quality material. I know this because we have some here at the office so we can see how they look.

Finally, we do have a return policy so if this customer didn't like it he could have returned his item and he would have got his money back minus the re-stocking and re-shipping fees.Also if it was manufactured wrong like the poor paint job and we determine this is a manufacture error we would have had a replacement piece sent out free of charge. When an item is incorrect or wrong we work with the customer to make sure that they leave with a great experience after all you the customer are our number 1 priorty.

I'm sorry i personally find these aqussations crazy. Working here i know that these problems do not happen and i havent seen anyone come into our office.

Justin
Wood Dash Experts - Expert