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Report: #1499468

Complaint Review: WoodSpring Suites - Texas City Texas

  • Submitted:
  • Updated:
  • Reported By: Gino — Texas City Texas United States
  • Author Not Confirmed What's this?
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  • WoodSpring Suites 114444 32nd Ave North Texas City, Texas United States

WoodSpring Suites Refuse to give refund for days I did not stay Texas City Texas

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On Thursday 8/13/2020 I checked into the WoodSpring Suites in Texas City TX for a 1 week stay. They billed my credit card $398.42 for the week .Due to a family emergency I check out Friday 8/14/2020 or the very  next day.They charge me $153.68 for a 2 day stay and $398.42 for a week and I was informed by the front desk and manager that the $398.42 that they charge me for the week would be refunded to my credit card in 7 to 10 business days.THAT WAS A LIE. They did refund me the $153.68 for the 2 day
stay but kept the $398.42 for the week that I never stayed.The manager informed me that they do not give refunds. THAT WAS LIE because he gave me $153.68 refund.
                    $398.42 Charged for the 1 week stay that they kept
                   -$153.68 Charge for the 2 days I actually stayed
                            but did get a refund on this amount.
                    They owe me $244.74 for that I did not use





This report was posted on Ripoff Report on 09/03/2020 10:35 AM and is a permanent record located here: https://www.ripoffreport.com/report/woodspring-suites/texas-city-refuse-refund-days-1499468. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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