Complaint Review: Worldecm.com - Internet
- Worldecm.com Internet USA
- Phone: 770-406-6011
- Web: www.WorldECM.com
- Category: Auto Parts
Worldecm.com Thomas Thompson On April 20th i went on-line to find a company that could repair my cars electronic control module ECM ). I located Worldecm.com and requested a quote to repair my module. I was quoted $249.00 to repair it. I then gave my credit card information and proceeded with my sale. I was given a tracking lable over the internet for USPS.com( # 9405-5118-9956-2988-8501-96 ) so that i could track my shipment to him. I waited a week and still had not received my module. I placed a call to him but got no return call. I then went on line to his web-site and the information that he was a fraud came up. Trion PO Box 322 Georgia
*REBUTTAL Individual responds: FALSE CLAIM
I was ripped off by Thomas Thompson by way of a false service to repair my electronic control module via internet web-site www.worldecm.com He advertised repair or replacement of my vehicle ECM for $249.00 He also indicated a email address autopartsplus2010@yahoo.com and his phone # 770-406-6011 He indicated his company is located in Trion Georgia zip code 30753-0322 and PO BOX 322. He will offer a free shipping lable over the web-site to track your shipment. look out for his this fraud.
Thanks, DH20
This report was posted on Ripoff Report on 04/30/2015 10:00 AM and is a permanent record located here: https://www.ripoffreport.com/reports/worldecmcom/internet/worldecmcom-thomas-thompson-on-april-20th-i-went-on-line-to-find-a-company-that-could-re-1225963. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 REBUTTAL Individual responds
FALSE CLAIM
AUTHOR: WorldECM - (USA)
SUBMITTED: Wednesday, June 24, 2015
I explained everything to him in advance and he was in full agreement. He would make a payment and I would send him a prepaid postage label. Once the unit was in it would be inspected and I would let him know if it was rebuild-able or not. He was contacted both by phone and also a text message explaining that his options were to replace it and get a full credit toeards what he paid already or we can just charge him for a inspection fee and give him a partial refund. He just said he will let me know and never contacted me again. Now I found this False complaint.
I don't work for free and these parts are expensive but I try to save customers money, he understood that.
I also contacted him after seeing this complaint and contacted him, his attitude was to pretend he didn't get anything and that was not the service he was contracting for. I didn't sell him a part I was only going to repair if it seemed fees-able to repair it and his part was not rebuild able. He just hangs up and won't answer me. I offered again a partial refund or a replacement at the added balance. Nothing more I can do here but send back his failed unit and a partial refund and wish him well.
(((phone number redacted))) Add - Silver Spring, MD
5/14/15 10:29 PM 5 weeks ago
Inbox
(((phone number redacted))): This is Darnell . The pcm # are model # 6hxld33a10 pin #(((redacted)))
it also has rvm4 12:17 PM
(((phone number redacted))): It's a 2007 Lincoln MKZ. Vin # 3lnhm28t67r627566 12:21 PM
Me: ok great let me work this up and get back to you in 20 mins 12:33 PM
+13015231723: Ok 12:33 PM
Me: Okay I do have that unit available in my stock and I can get it shipped to you
ASAP total cost is $349 with FREE Priority Shipping and a T-shirt too lol hows that!!?? 12:43 PM
(((phone number redacted))): Ok will call you later 12:47 PM
Me: I can get it out today if we get the order before 3pm 12:48 PM
(((phone number redacted))): Ok 12:48 PM
Me: If your not in a hurry we can try rebuilding yours that will also save you programming cost..
That would be $249 FREE shipping and a WORLDECM.COM T-shirt 12:52 PM
(((phone number redacted))): Ok I will send it to you today. Should I send it via your we-site 12:57 PM
Me: I have your email : dwaters121@yahoo.com\u0009 I can send a invoice and you can make a
payment with your Paypal account or a credit/debit card and when done I will email you a
prepaid postage label and you just print it out and drop it off at the local post office today. 12:59 PM
+13015231723: Ok i will take care of that today. 1:01 PM
Me: ok give me 5 mins and I will have the invoice emailed to you 1:02 PM
(((phone number redacted))): Ok 1:02 PM
Me: ok check your email it should be there. Let me know when the payment is done and I
will get the shipping label ready. 1:08 PM
(((phone number redacted))): Ok soon as I finish with working on the car 1:09 PM
Me: Well if you can do this now it gives me time for the shipping label so rush and we can
get it out today. Thanks, Tom 1:10 PM
Me: Hey Darnell, We have your computer here but it can't be rebuilt we suggest a replacement
I have them available so I will send you another invoice with a credit for $249 that you paid
already and the balance is just $100 for this replacement unit. It will come rebuilt with a LIFETIME WARRANTY.. 3:09 PM
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