WorldLinxx - Hautecouture FRIENDS DVDs Ripoff Internet

I bought the complete FRIENDS TV series in 10 DVDs from Worldlynxx, LCC through PayPal. I had done a bid on E-bay for the series (to another bidder) when I recieved an e-mail from Melissa from Worldlynxx, LCC (e-mail: hautecouturep@gmail.com) offering me the series in 10 DVDs instead of 40 which is the usual amount of DVDs for the complete series, for $79.95 including shipping to Germany.

I wrote her back asking her a few questions about the DVDs and asking her who would give me garantee that I would recieve the merchandise when I pay. She told me that PayPal protects the buyer against non-delivery of goods and therefore I would have the guarantee of delivery from PayPal. On July 16, 2007 I went ahead and bought the FRIENDS complete series from Worldlynxx, LCC.

I recieved the series on July 24, 2007 to discover at first evaluation that none of the DVDs could be play on my player. I contacted Melissa about this situation and she told me that I needed a multiregion DVD player because these DVDs were burned in different formats, some in PAL and some in NTSC. I went to the store and bought a new DVD player that could play these DVDs. Now that I could play them I discovered at first evaluation that 4 out of the 10 DVDx did not play correctly. On August 2 I wrote Melissa an e-mail to inform her of this misfortune.

She wrote back the same day to say that I could ask for replacement for the DVDs that did not playback correctly. On August 7, 2007 I sent her an e-mail specifying which ones I need replacement for. She responded on August 8, saying: "Your order for replacement has been sent. Pls allow up to 5 days for order processing and 10-14 days for arrival. Replacements are shipped via Airmail and takes a bit longer to arrive." According to the calculation the replacements should have arrived around August 28, 2007.

On Sept 5 I wrote Melissa telling her I hadn't recieved the replacements yet and asking her to please verify/confirm that they were shipped. She wrote back claiming that the DVDs were shipped on August 15, 2007.

As of today, Sep 25, I have not recived any replacements. In the meantime, after close inspection of the remaining 6 DVDs, I discovered that they are all burned incorrectly since the chapters in the series do not playback chronologically one after the other but randomly. That is, when I choose the "play all" menu option, the first chapter played is for example chapter 4 followed by 2, followed by 3 and so on. Rendering the DVDs unusable, since watching by the series in this manner you can makes no sense out of it.

On August 12, I informed Melissa about the new misfortune to which I start recieving absolutely erratic/irrelevant answers to the point that they, since Sept 12, stopped answering my mails and started ignoring the situation that I still have not recieved replacement for the 4 DVDs which Meilissa claimed were shipped on August 15. They refuse take responsibility for the fact the complete series is actually unusable and that I should receive an acceptable replacement for the complete series or my money back.

In all honesty, for me it is a lot more important that these people are stopped from continuing their scam and taking advantage of honest consumers. I don't care so much if I never get to see my $79.95 again, I just want this company taken out of business. It is poeple like this that break the whole system and this has to be stopped. The point is that I tried to find out information on this business before I bought from them through the internet and there was no indication, report or evidence available that they had a already complaints filed against them. Through this report and others I have made with different organizations I am hoping that this can be stopped.