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Ripoff Report | WPI.FRIENDS Review - Internet - Wpifriends ripoff constant
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Report: #169072

Complaint Review: WPI.FRIENDS - Internet

  • Submitted:
  • Updated:
  • Reported By: Niagara Falls Ontario
  • Author Confirmed What's this?
  • Why?
  • WPI.FRIENDS EPI.FRIENDS Internet U.S.A.

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constant monthly billing and no way shown to contact them to terminate contract.

Ray
Niagara Falls, Ontario
Canada

This report was posted on Ripoff Report on 12/23/2005 07:40 AM and is a permanent record located here: https://www.ripoffreport.com/reports/wpifriends/internet/wpifriends-ripoff-constant-monthly-billing-rip-off-intermet-internet-169072. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
2Consumer
0Employee/Owner

#2 UPDATE Employee

Reply from iFriends/Webpower Customer Service - 1-800-IFRIEND

AUTHOR: Steven - (U.S.A.)

POSTED: Tuesday, March 07, 2006

I've attempted to have RipoffReport.com correct this rebuttal 9 times, but seem to have been inadvertently ignored. You've only posted the first few word of our rebuttal -- the full rebuttal reads:

Our company has a spotless 10-year-record with all of the leading consumer protection agencies, and is well-recognized as an industry leader in the development of model consumer best practices in its internet business segment. Every one of our web services is verified by TRUSTe to be on its sealholder list of "the most trustworthy online businesses" (https://www.truste.org/about/member_list.php). All prices and terms on our service are clearly and conspicuously disclosed, including use of a prominent icon and multiple clickthroughs in any instance in which a customer will incur charges. In addition, our "Customer is Always Right" policy ensures that we take action sufficient to obtain each customer's complete satisfaction, including making refunds for any charges which a customer has incurred but disputes.

Shortly after posting this RipOffReport complaint, "Ray" contacted us directly by telephone and we resolved this matter to his satisfaction. Should there be any further questions or concerns, Ray can contact our Customer Support Department 24/7 at (800) IFRIEND (800-437-4363).

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#1 UPDATE Employee

Reply from iFriends/Webpower Customer Service

AUTHOR: Steven - (U.S.A.)

POSTED: Thursday, January 12, 2006

Our company has a spotless 10-year-record with all of the leading consumer protection agencies, and is well-recognized as an industry leader in the development of model consumer best practices in its internet business segment.

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