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Ripoff Report | WPI*IFRIENDS VIP 800-IFRIEND Review - Internet
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Report: #282907

Complaint Review: WPI*IFRIENDS VIP 800-IFRIEND FL - Internet

  • Submitted:
  • Updated:
  • Reported By: Fort Collins Colorado
  • Author Confirmed What's this?
  • Why?
  • WPI*IFRIENDS VIP 800-IFRIEND FL http://www.ifriends.com Internet U.S.A.

WPI*IFRIENDS VIP 800-IFRIEND FL Adult Site "iFriends" I never visited ripped off my credit card for $6.95 Internet Internet

*UPDATE Employee: Reply from iFriends

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I was checking the balance of a credit card I hardly ever use today and found that this Adult Site "iFriends" I never visited ripped off my credit card for $6.95. The charge showed as "WPI*IFRIENDS VIP 800-IFRIEND FL"

Littleseizure
Fort Collins, Colorado
U.S.A.

This report was posted on Ripoff Report on 11/04/2007 04:59 PM and is a permanent record located here: https://www.ripoffreport.com/reports/wpiifriends-vip-800-ifriend-fl/internet/wpiifriends-vip-800-ifriend-fl-adult-site-ifriends-i-never-visited-ripped-off-my-credit-282907. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

Reply from iFriends

AUTHOR: Sarah - (U.S.A.)

POSTED: Tuesday, November 06, 2007

After reading the above RipOffReport complaint, we found the related iFriends account. We have cancelled the account and have refunded the charges that were billed to this customer. If he has any further questions or concerns, we strongly encourage him to contact our Customer Care Department, which is open 24 hours a day, 7 days a week, and can be reached by calling 1-800-243-9726 (a toll-free call from the US).

The iFriends account was created by someone who had complete knowledge of the customer's personal information, including the credit card number, billing address, and email address. In addition, the screenname used to file this RipOffReport, littleseizure, was the same email address that was used to create the iFriends account. This person created a VIP membership, which resulted in a monthly fee of $6.95. As mentioned above, we have refunded those charges.

If the customer feels that his personal information has been compromised, we strongly suggest that he contact his bank immediately and cancel the credit card. Additionally, he may wish to file a police report and start an investigation into the circumstances in which his card was used. We work diligently with banks and law enforcement agencies to help apprehend anyone committing credit card fraud or identity theft.

Our company has a spotless 11-year-record with all of the leading consumer protection agencies, and we are an industry leader in the development of model online consumer best practices. Every one of our web services is verified by TRUSTe to be on its sealholder list of "the most trustworthy online businesses."

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