Complaint Review: Wu Yi - Panalabs - Internet
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- Author Confirmed
- Wu Yi - Panalabs panalabs.com Internet U.S.A.
- Phone: 800-919-2846
- Web:
- Category: BBB Better Business Bureau
Wu Yi - Panalabs.com Unauthorized billing, site had no information stating my credit card would be charged within 14 days and every 15 days automatically thereafter Internet
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My first time falling for a "free trial" scam. Wu Yi Pixie Pack. They tell you "only pay for shipping" and never tell you that you will be automatically enrolled in a monthly subscription. I was billed twice for $69.87 for products I never received!!! I noticed these charges today, called them (actually got through) and was told that I should have read the terms. What terms? They don't provide them during the ordering process! I found them on their website today when I went searching for them. But at no point do they tell you to read the terms before ordering!!! I spent about 15 minutes on the phone letting them know that if I wasn't given a refund, I was going to everyone I had to, to make sure they were shut down. I have contacted my credit card company to dispute these charges and will keep close track, as I was told by Wu Yi that I would receive a refund for both charges.
What a scam!! People should be told the terms before ordering a "free trial". I would never pay almost $70 for tea!!!!
Eileen
Hollywood, Florida
U.S.A.
This report was posted on Ripoff Report on 10/26/2008 09:17 AM and is a permanent record located here: https://www.ripoffreport.com/reports/wu-yi-panalabs/internet/wu-yi-panalabscom-unauthorized-billing-site-had-no-information-stating-my-credit-card-384937. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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