Complaint Review: WU-YI TEA /IW / LIVING LEAN - ONTARIO California
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- Author Confirmed
- WU-YI TEA /IW / LIVING LEAN 5300 ONTARIO MILL PARKWAY ONTARIO, California U.S.A.
- Phone: 866-396-5711
- Web:
- Category: Alternative Health
WU-YI TEA /IW / LIVING LEAN Charged me $19.95 after I cancelled ONTARIO California
*UPDATE Employee: Hello,
*UPDATE Employee: Hello,
*UPDATE Employee: Hello,
Show customers why they should trust your business over your competitors...
I ordered the tea online for a $6.95 shipping fee then subsubquently cancelled the order via email afterwards. I received an email confirming my ancellation. Today I see a charge of $19.95 from Living Lean that was not authorized. I have now spent an hour on the phone trying to find out how to remove the charge I did not give approval for. This company is a Rip-Off!!!
Jena
Norfolk, Virginia
U.S.A.
This report was posted on Ripoff Report on 02/12/2008 10:34 AM and is a permanent record located here: https://www.ripoffreport.com/reports/wu-yi-tea-iw-living-lean/ontario-california-91764/wu-yi-tea-iw-living-lean-charged-me-1995-after-i-cancelled-ontario-california-308253. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#3 UPDATE Employee
Hello,
AUTHOR: Wuyi Source - (U.S.A.)
SUBMITTED: Monday, March 03, 2008
Hello,
We apologize for the trouble.
We have already refunded your money back to your account for the tea.
But for Living Lean, you need to contact their customer service at 1-866-396-5711 where you will be assisted by a representative. They are available Monday to Friday from 8 AM - 5 PM MST only.
Also, we are calling Living Lean on your behalf and you'll certainly receive the money back in your account within 5-7 business days.
Thanks,
Shalyn,
Wu-Yi Customer Support Manager.
#2 UPDATE Employee
Hello,
AUTHOR: Wuyi Source - (U.S.A.)
SUBMITTED: Monday, March 03, 2008
Hello,
We apologize for the trouble.
We have already refunded your money back to your account for the tea.
But for Living Lean, you need to contact their customer service at 1-866-396-5711 where you will be assisted by a representative. They are available Monday to Friday from 8 AM - 5 PM MST only.
Also, we are calling Living Lean on your behalf and you'll certainly receive the money back in your account within 5-7 business days.
Thanks,
Shalyn,
Wu-Yi Customer Support Manager.
#1 UPDATE Employee
Hello,
AUTHOR: Wuyi Source - (U.S.A.)
SUBMITTED: Monday, March 03, 2008
Hello,
We apologize for the trouble.
We have already refunded your money back to your account for the tea.
But for Living Lean, you need to contact their customer service at 1-866-396-5711 where you will be assisted by a representative. They are available Monday to Friday from 8 AM - 5 PM MST only.
Also, we are calling Living Lean on your behalf and you'll certainly receive the money back in your account within 5-7 business days.
Thanks,
Shalyn,
Wu-Yi Customer Support Manager.
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