WU-YISOURCE.COM WUYITE - CreditReportAmerica.com This company charged my card $1 for initial setup. I was ordering a free credit report online at CreditReportAmerica.com. Now I'm afraid they are going to keep debiting my account monthly. No phone number to contact them! Internet

Hello,

If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way.  Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site.

You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 866-989-8949 and we will be happy to walk you through the entire cancellation process.You can contact us via Email also using this Email ID: support@wuyisource.com

Your satisfaction is our number one concern,

Thanks,

I actually found an e-mail address that got to the company. They e-mailed me back and it was positive. They cancelled my account and assured me they would
deduct no more money from my account. The e-mail that I had success with is:

support@creditreportamerica.com. Please, anybody having problems with this company, use this e-mail address I just provided. You should get help and you also should get your money reimbursed back into your bank account if you ask.

I HAD THE SAME PROBLEM WTH ACCOUNT DEBITS
TRY GOING TO CREDITREPORTHELPDESK.COM AND OPEN CHAT
I DID THIS AND REQUESTED CANCELLATION
I WAS TOLD NO FUTHER DEDUCTIONS WOULD BE MADE

I would like to give an update on my complaint yesterday regarding the above company. I received this e-mail from CreditReportAmerica.com:


"Hello,

I have cancelled your auto renewal Credit Report membership and you will not be charged any further from us. However, you can reactivate your Credit Report membership at any time, and I will place you back on the list, simply by sending me a request via email.

Your cancellation number is: 53161608.

I'd like to thank you for using Credit Report America.

If you still have any querry you can contact us via this email or live chat at www.creditreporthelpdesk.com
Have I addressed all of your concerns or is there something else that I can help you with today?
Respectfully,

Peter
Credit Report America"