Complaint Review: www.moose-r-us.com - Internet Internet
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- Author Not Confirmed
- www.moose-r-us.com o Box 288 Internet United States of America
- Phone: 507-346-7287
- Web: www.moose-r-us.com
- Category: Miscellaneous Companies
moose-r-us.com Attic Moose Antiques LLC Sent Broken Product! Short Shipped Product! Ridiculous Customer Service by OWNER Internet
*UPDATE Employee: Too bad this "customer" didn't tell the whole story.
*UPDATE Employee: Too bad this "customer" didn't tell the whole story.
Show customers why they should trust your business over your competitors...
What can I say? After short-shipping product, accusing me of lying and shipping broken product, here is feedback from the OWNER:
"Perhaps internet shopping is not for you if your integrity is that fragile."
"I own this company, any more questions?"
"We can't have someone that is so easily offended mad at us."
This report was posted on Ripoff Report on 04/12/2010 05:12 PM and is a permanent record located here: https://www.ripoffreport.com/reports/wwwmoose-r-uscom/internet/moose-r-uscom-attic-moose-antiques-llc-sent-broken-product-short-shipped-product-ridicu-592489. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 UPDATE Employee
Too bad this "customer" didn't tell the whole story.
AUTHOR: Bigmooselodge - (U.S.A.)
SUBMITTED: Monday, April 12, 2010
Buyer "claims" an item was missing from package.
According to Endicia Postage Service, the weight of the package to the exact ounce proves order was shipped complete. Then buyer claims an item arrived broken-when asked to please provide a picture for insurance purposes (standard procedure that our insurer requires), this buyer was "offended" and claims their "integrity was challenged".
Buyer was offered a solution of two free chairs and also a refund-both of which were met with more threats to us as a business.
Thank goodness both sides can be heard.
#1 UPDATE Employee
Too bad this "customer" didn't tell the whole story.
AUTHOR: Bigmooselodge - (U.S.A.)
SUBMITTED: Monday, April 12, 2010
Buyer "claims" an item was missing from package.
According to Endicia Postage Service, the weight of the package to the exact ounce proves order was shipped complete. Then buyer claims an item arrived broken-when asked to please provide a picture for insurance purposes (standard procedure that our insurer requires), this buyer was "offended" and that claims their "integrity was challenged".
Buyer was offered a solution of two free chairs and also a refund-both of which were met with more threats to us as a business.
Thank goodness both sides can be heard.
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