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Report: #66038

Complaint Review: Wynn's (phoenixamerican) - Miami Florida

  • Submitted:
  • Updated:
  • Reported By: bolivar Pennsylvania
  • Author Not Confirmed What's this?
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  • Wynn's (phoenixamerican) 6303 Blue Lagoon Drive Miami, Florida U.S.A.

Wynn's (phoenixamerican) had overheating problem. wanted to charge me $500.00 to $1000.00 for tear down just to see if that was the problem. (not going to happen) Miami Florida

*Consumer Comment: Feeling ripped off does not mean you were

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i bought a 97 gmc jimmy. had a overheating problem from day one. took it back 3 times. the third time the mechanic says it is either a cracked head or bad head gasket. the dealer is trying to do everything they can to help me, but the illustrious souls at wynns,aka. www.phoenixamerican.com. are telling me that i have to pay for the dealer to do a tear down (b.s.). i spent $2000.00 on this garbage warranty. does anyone has any suggestions !!!! i feel a lawsuit coming on!!!! again!!!!

Bob
bolivar, Pennsylvania
U.S.A.

This report was posted on Ripoff Report on 08/20/2003 05:43 PM and is a permanent record located here: https://www.ripoffreport.com/reports/wynns-phoenixamerican/miami-florida-33126/wynns-phoenixamerican-had-overheating-problem-wanted-to-charge-me-50000-to-100000-66038. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Feeling ripped off does not mean you were

AUTHOR: Moe - (U.S.A.)

POSTED: Sunday, October 12, 2003

I own an auto repair shop that deals with Wynn's
warrant on a regular basis. I am sorry to hear about your problem, but can explain the warranty
business a bit for you. You mentioned that you purchased your vecihle with an overheating problem, by stating that you purchased it in that condition constitutes a pre-existing condition which would not be covered by any warranty company. You should be after the selling dealer for the repairs depending on your state laws.

There is no warranty that will make your used car better than it was when you purchased it, also for the others that have complained about denials from this company for reasons such as cracked blocks, blown heads or gaskets it is the drivers responsibility to maintain such things as thermostats and coolant levels. An example would be thermostat stuck (not a covered part but same result if was a covered part i.e water pump) the head gasket does not blow instantly, only after exteneded driving is their damage and guages and "idiot lights" warn the driver of overheating.

Wynns Warranty is by far the best warrany company I have dealt with within the last 30 years, and I have dealt with dozens of them.

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