Report: #1196131

Complaint Review: X Toys Boutique - Orlando Florida

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Ripoff Report is Xcentric Ventures

Submitted: Wed, December 17, 2014
Updated: Mon, August 03, 2015
Reported By: Mary — Cincinnati Ohio

Author Not Confirmed

Why?

X Toys Boutique 12472 Lake Underhill Rd #105 Orlando, Florida USA

Phone: 1-877-938-7483
Web: http://www.xtoysboutique.com/
Category: On-Line Stores

X Toys Boutique S & A Sales, LLC, xtoysboutique.com Do not send products ordered online, STEAL YOUR MONEY Orlando Florida

*UPDATE Employee: Order was shipped

*Author of original report: Order Info

*REBUTTAL Individual responds: NEED ORDER#

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I bought a product from this "company" over 2 weeks ago. They sent me an email confirming my purchase, and took money out of my bank account. In the email they mentioned that they would send me another message confirming that my item was shipped, which I never got. I understand that the package may not be delivered for another few days, but it should have been shipped by now. I have called twice and emailed, but there is absolutely no response or return of calls. THIS COMPANY IS AWFUL.

This report was posted on Ripoff Report on 12/17/2014 04:02 PM and is a permanent record located here: https://www.ripoffreport.com/reports/x-toys-boutique/orlando-florida-328/x-toys-boutique-s-a-sales-llc-xtoysboutiquecom-do-not-send-products-ordered-online-1196131. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals

REBUTTALS & REPLIES:

1Author

1Consumer

1Employee/Owner

#3 UPDATE Employee

Order was shipped

AUTHOR: Universal Passion - (USA)

SUBMITTED: Monday, August 03, 2015

POSTED: Monday, August 03, 2015

Hi Mary

Please take the time to remove this claim stating you did not receive yoru item. As your product was mailed to you back on Dac 30th for the Adult Toy that you orderd.

Thank you

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#2 Author of original report

Order Info

AUTHOR: Mary - ()

SUBMITTED: Monday, December 29, 2014

POSTED: Monday, December 29, 2014

Hello David,

Please help me out. My order number is #100061808. I would be happy with a refund as well, if you haven't shipped my order yet (or aren't ever planning to do so).

Thanks.

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#1 REBUTTAL Individual responds