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Report: #1213011

Complaint Review: Xenex payment systems - CEDARHURST New York

  • Submitted:
  • Updated:
  • Reported By: JERRY LUCK,Inc. — Eastpointe Michigan
  • Author Not Confirmed What's this?
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  • Xenex payment systems 455 Cetral Ave. CEDARHURST, New York USA

Xenex payment systems Have a untrustworthy salesman CEDARHURST New York

*REBUTTAL Owner of company: our apologies you feel this way

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Salesman did not mention 3 year contract with early termination fee of $400.00 + Company denies knowledge of Northern Leasing Company 4 year contract that their salesman said was the only option available for service.  When Xenex was contacted regarding cancelling service there was no mention of termination fee. Fee was taken from our checking account without our consent .

This report was posted on Ripoff Report on 03/03/2015 10:12 AM and is a permanent record located here: https://www.ripoffreport.com/reports/xenex-payment-systems/cedarhurst-new-york-11516/xenex-payment-systems-have-a-untrustworthy-salesman-cedarhurst-new-york-1213011. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
0Consumer
1Employee/Owner

#1 REBUTTAL Owner of company

our apologies you feel this way

AUTHOR: Management - (United States of America)

POSTED: Wednesday, July 01, 2015

Dear Mr Luck, 

Im sorry you feel this way and would like to help resolve the issue. We will be happy to return the early termination fee if you finish out your contract with our service. After 3 moths of being back up and processing we will reimburse the fee. Sorry for any inconveivence this may of casued as we pride our selfs on outstanding service. If you have any questions or would like to discuss this further please give us a call.

Sincerely, 

 

Management 

 

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