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Ripoff Report | Xerq.net Review - Tustin, California - Xerqnet xerqio
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Report: #1152056

Complaint Review: Xerq.net - Tustin California

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  • Updated:
  • Reported By: Danny Mikolajczak — Two Harbors Minnesota
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  • Xerq.net 2522 Chambers Road Suite #100 Tustin, California USA

Xerq.net Xerq.net Xerq.io Xerq, inc ssdnodes.com ssdnodes inc Matt Connor Paid $300 for a membership and they banned my account, no refund Tustin California

*REBUTTAL Owner of company: Rebuttal

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I paid $300 for an account on xerq.net web forums and they banned me on 09-25-2013 and never refunded my membership subscription, never even contacted me offering me a refund. Beware of paying for a paid subscription on XERQ, if they don't like you they will ban you without refunding the money you pay for premium access.

This report was posted on Ripoff Report on 06/04/2014 08:48 AM and is a permanent record located here: https://www.ripoffreport.com/reports/xerqnet/tustin-california-92780/xerqnet-xerqnet-xerqio-xerq-inc-ssdnodescom-ssdnodes-inc-matt-connor-paid-300-for-1152056. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 REBUTTAL Owner of company

Rebuttal

AUTHOR: XERQ - ()

POSTED: Wednesday, June 04, 2014

Dear Ketchup,

You were banned for finding pictures of our members and posting them, along with having over 20 infractions (mostly racism-related). We've been extremely lenient with you, but you continued to break the rules and therefore were banned from the forums.

The $300 subscription is optional and refundable within 5 days of ordering. Since your account was banned for abusing our terms of service, and because the refund period lapsed, we wouldn't have been able to refund this order and sincerely apologize for the inconvenience.

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