Complaint Review: Xilbris - Tennessee
- Xilbris 4440 Enchanted Fir Tennessee USA
- Phone: 6152995626
- Web: xlibris.com
- Category: Unusual Rip-Off
Xlibris Editing is near nil, refuse to make correction, misidentify customers, lack of communication between multiple staff working on items, language barriers, end;ess errors initiated by company, mispagination Bloomington Indiana
Publisher promises editing service, but barely skims surface of mss. Publisher gives litte help; relies on author to 'hold the hand' so to speak and 'guide' the editor, not the reverse.
Staff not coordinated. Errors, corrections, concerns are not effectively followed-through on. Parade of people with varying levels of competence and incompetence ostensibly work on the mss. Lnguage barrier especially impcts so-called editors comprehension of time, place, and language use.
Exhausts uthor trying to unravel errors, multiple names of staff, and whatever confusion that seems to exist at the headquarters.
This report was posted on Ripoff Report on 02/11/2015 11:30 PM and is a permanent record located here: https://www.ripoffreport.com/reports/xilbris/tennessee-37218/xlibris-editing-is-near-nil-refuse-to-make-correction-misidentify-customers-lack-of-co-1208524. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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