- Report: #413187
Report - Rebuttal - Arbitrate
Complaint Review: Alltel Cellular
Alltel CellularNiles, Ohio U.S.A.
Alltelalltel Cellular lied to me just to get a contract now im stuck Niles Ohio
*Consumer Comment: Lies, and you KNOW it.
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my bill has been between $80 and $160.00. for months now. so i called because i didnt think i was using that many minuted. i was pretty careful about using it after seven and on weekends if i was to make a long call. thay told me when i called that my free minutes at nite didnt start until 9 pm. not 7 pm. ive been calling after 7 pm thinking all this time it was free like the sales girl told me.
so i went to the alltel store where i bought it. i still had the receipt with her name on it. i asked to see her about my free minutes ,,being she told me 7 pm and not 9 pm, oh my god, you would have thought i had snakes crawling out of my ears or something. the way they looked at me. she no longer works here.. so they said. so i proceeded to tell them what i was there for. why would she tell me 7 pm if the free minutes didnt start intil 9 pm. they just laughed and said, yep. she probably did, but we cant do anything about it. call customer service. so i did, they blew me off too.
so if your thinking of getting alltel as a phone provider. dont. even with a contract. they will stil rip you off. and there is nothing you can do about it. jeff.
This report was posted on Ripoff Report on 01/17/2009 07:31 AM and is a permanent record located here: http://www.ripoffreport.com/r/Alltel-Cellular/Niles-Ohio-44446/Alltelalltel-Cellular-lied-to-me-just-to-get-a-contract-now-im-stuck-Niles-Ohio-413187. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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