- Report: #420112
Report - Rebuttal - Arbitrate
Complaint Review: BB&T
BB&T215 N. Wall St. Calhoun, Georgia U.S.A.
BB&T Invalid Returned Checks Calhoun Georgia
*Author of original report: Invalid Returned Checks
*Consumer Comment: Check Holds
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To all of you who have had BB&T charge you invalid returned check fees, get out your Bank Services Agreement booklet. If you don't have one get them to send you one. Turn to page 23. This is what it says: "If we are not going to make all the funds from a BB&T check deposit available on the same day of your deposit, or, if we are not going to make all of the funds from a non-BB&T check available on the next business day after your deposit, we will notify you at the time of your deposit. We will also tell you when the funds will be available. If your deposit is not made directly to one of our employees, or if we decide to take this action after you have left the premises, we will mail you the notice no later than the next day after you make the deposit." I wasn't told anything about funds being held nor when the funds would be available and I bet none of you were either.
I called BB&T after finding this in their booklet explaining that I had not been notified. The person I talked to still would not remove the fees denying their own rules but is having someone else call me. My deposit was posted the same day as the checks that were returned but they posted the checks before the deposit. Don't allow them to get away with this. Call them up and show them their own service agreement mentioned above. If they still will not remove the fees, take them to small claims court. They don't have a leg to stand on concerning hold your deposited check if they did not notify you at the time you made the deposit. Good Luck!
This report was posted on Ripoff Report on 02/04/2009 12:12 PM and is a permanent record located here: http://www.ripoffreport.com/r/BBT/Calhoun-Georgia-30701/BBT-Invalid-Returned-Checks-Calhoun-Georgia-420112. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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