- Report: #80257
Report - Rebuttal - Arbitrate
Complaint Review: Brake Check
Brake Check12032 Research Blvd Austin, Texas U.S.A.
Brake Check Ripoff RAPED BY BRAKECHECK. Austin Texas
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So on 2-7-03 I sent my girlfriend up there to get it done. Where they quoted her 320 dollars. Then she called me and I called them and then they apoligized and told us it would be under 200 again. They called a couple of hours later when it was supossed to be finished and said they would need the 320 dollar amount to finish the brake job. I told them that would be fine and they went back to work. So 7 hours go by and they finally finish my car after I have to make other arrangements to pick up my child. But no big deal I finnaly got the car and the nightmare is over. Then 3 days later my girlfreind says the brakes are still making noise. So I return to brakecheck where they tell me they have no record of working on my front brakes.
Even though I have paperwork that says they did. They refuse to help me and when I asked for a number to complain they gave me a fake phone number. Brake shoppers beware. The Brakecheck at 12032 Research Blvd are not honest people and do not care about customer service. And i went there because I thought they had a reputation for being an honest company.
This report was posted on Ripoff Report on 02/12/2004 06:54 PM and is a permanent record located here: http://www.ripoffreport.com/r/Brake-Check/Austin-Texas-78759/Brake-Check-Ripoff-RAPED-BY-BRAKECHECK-Austin-Texas-80257. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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