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  • Report: #983846

Complaint Review: CenturyLink

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  • Submitted: Tue, December 18, 2012
  • Updated: Fri, January 04, 2013

  • Reported By: Upat230 — Las Vegas Nevada USA
CenturyLink
PO Box 2961 Phoenix, Arizona United States of America

CenturyLink Century Link Unfair billing, Late Fees, Disconnect fees Phoenix , Arizona

*Consumer Comment: companies should have a heart

*Consumer Comment: all you need to do kenny is

*Consumer Comment: All that you need to do is....

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Reporting that Century Link charges $50.00 for a reconnect fee and $20.00 for a late fee for paying your bill late therefore you can rack up $70.00 in "Other Fees" if you let your service get interrupted for any reason.

I tried to get them to waive some of the fees because I fell on a hard financial month but they simply said "Oh well".

The fees are double the monthly service charges. 

DO NOT USE CENTURY LINK, YOU WILL BE SORRY, YOU WILL REGRET IT!

This report was posted on Ripoff Report on 12/18/2012 12:58 PM and is a permanent record located here: http://www.ripoffreport.com/r/CenturyLink/Phoenix-Arizona-85062/CenturyLink-Century-Link-Unfair-billing-Late-Fees-Disconnect-fees-Phoenix-Arizona-983846. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 3Consumer 0Employee/Owner
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#1 Consumer Comment

companies should have a heart

AUTHOR: eye for an eye - (United States of America)

I know I have had hard times in my life and many times beyond my control.  I remember when you called and said "Hey can you help me out a little?"  That most companies would give a bit of a break and keep you as a customer.  The hard nosed attitude with companies really pisses me off.  Not only did they lose a customer here,  but i very much doubt paying that extra $70 will ever happen. 

Don't be a sucker,  just have some respect for the customers that afford your company to exist!
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#2 Consumer Comment

all you need to do kenny is

AUTHOR: The Outlaw Josey Wales - (United States of America)

stay off ROR, it is very easy to do, you can do it if you try
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#3 Consumer Comment

All that you need to do is....

AUTHOR: Ken - (USA)

" DO NOT USE CENTURY LINK, YOU WILL BE SORRY, YOU WILL REGRET IT!"

Pay your bill on time...every time and it will take care of itself.

"I tried to get them to waive some of the fees because I fell on a hard financial month but they simply said "Oh well".

That's because a business in there to make a profit and NOT be a social agency.

They can't and won't make allowances for everybody having a "hard financial month."

If your finances are that shaky, you should look at ways to economize.

No, I DON'T work for Century Link and never have.

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