- Report: #400879
Report - Rebuttal - Arbitrate
Complaint Review: Circuit City
Circuit City9950 Maryland Dr Richmond, Virginia U.S.A.
Circuit City Beware of Circuit City "Going Out of Business" stores, they are not Circuit City Richmond Virginia
*Consumer Comment: Unfortunate but true.
*Consumer Comment: Common...
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We go in and they only have a few receivers left and one is in the box, I ask if we can open it and the salesman says no, my question then was how would we know anything about the receiver without doing this. I told him we needed one with surround sound and the center speaker. He assured me this one would work, an Onkyo TX8555. We thought the price was good and naive people we are bought it.
We got it home and found out the lie the salesman told us. This was not surround sound and had no outlet for a center speaker. This is where we start finding more of the deception. I look this receiver on the internet (something we should have done at the start) and find Circuit City also marked this up to mark it down. They have the highest price on this of anyone and the sale price is not even close to being the lowest. I call the store..they won't even talk to me, the I start the Circuit City 800 number and of course get someone who knows no English other than the script they have been taught to read. These people have no respect for the customer! I am told that I have no recourse since Circuit City doesn't own the "Going Out of Business" sales, the liquidator owns them. I thought this was illeagal, but I guess not. I also thought the mark up to mark down was illegal.
Buyer Beware!!! Let's hope this bankruptcy will take all the stores out or make them become a more reputable company.
This report was posted on Ripoff Report on 12/12/2008 09:24 PM and is a permanent record located here: http://www.ripoffreport.com/r/Circuit-City/Richmond-Virginia/Circuit-City-Beware-of-Circuit-City-Going-Out-of-Business-stores-they-are-not-Circuit-C-400879. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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