- Report: #398874
Report - Rebuttal - Arbitrate
Complaint Review: Cymax Stores
Cymax Storeshttp://www.cymaxstores.com Vancouver, British Columbia Canada
Anna Cymax Stores shiipped to the wrong address, misinformation on rebuttal, bad bad bad Vancouver British Columbia
*Consumer Comment: more lies
*UPDATE Employee: CYMAX RESPONSE
they did not phone the lady whom i talked to at the address they sent the package to. even though i gave them all the information. she did not recieve any package she said to me.
...on the order for it says if the CREDIT CARD address and the SHIPPING address are not the same they will contact the person, they did not.
cymax response: In your case, because the address on the shipping address was the same as what was indicated on your billing address, it had qualified to pass through this security measure and thus proceeded to process.
here it is in black and white, they did not follow company procedure.
This report was posted on Ripoff Report on 12/07/2008 04:24 PM and is a permanent record located here: http://www.ripoffreport.com/r/Cymax-Stores/Vancouver-British-Columbia/Anna-Cymax-Stores-shiipped-to-the-wrong-address-misinformation-on-rebuttal-bad-bad-bad-V-398874. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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