• Report: #712020

Complaint Review: Dell Computer

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  • Submitted: Wed, March 30, 2011
  • Updated: Wed, March 30, 2011

  • Reported By: madrina — Fountain Hills Arizona USA
Dell Computer
Round Rock, Utah United States of America

Dell Computer Latitude - Inspirion fragility Round Rock, Utah

*Consumer Comment: vague description

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We bought three Latitudes for our charity and all three died within a few minutes of taking them down. We had previously has great success with Dell P3 models, but these Latitudes 500 and 600s were a disaster.  The support person said they were some 2.5 years old, so we should not be surprised the three died. I wanted to know if this model was more fragile, but was again told we should have bought a longer life warranty, as problems were not unusual at this age. I HAD ASSUMED THAT 2.5 YEARS WAS NOT AN UNREASONABLE LIFE EXPECTATION FOR A COMPUTER- WRONGLY.
As the P3s are still working, I can only assume the newer Latitudes are more fragile. Having three out of three go bad at the same time seems A huge coincidence.  

This report was posted on Ripoff Report on 03/30/2011 02:20 PM and is a permanent record located here: http://www.ripoffreport.com/r/Dell-Computer/Round-Rock-Utah-/Dell-Computer-Latitude-Inspirion-fragility-Round-Rock-Utah-712020. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

vague description

AUTHOR: coast - (USA)

"all three died"

Your description of the problem is vague. What were the problems with the computers?
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