- Report: #402725
Report - Rebuttal - Arbitrate
Complaint Review: DermaWand
DermaWand15820 Euclid Avenue Chino, California U.S.A.
DermaWand Sent me a product I did not order and said credit card would be charged. Chino California
*UPDATE Employee ..inside information: Problem solved
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Through my experiences over the last 2 months. I have gotten several products to delivered to me that I did not order and my card was charged. I had to keep sending these products back and file a claim with my bank. This is a complete rip off business tactic where they send you the product, charge you and then say they didn't receive it back. This way it's not considered mail fraud! All of the products seem to be coming from some kind of infomercial and many acne or health related products??. Examples of some of the names that came through my account are (TRICLEAR, POMCLEAR, Overnight Genius and Bun&Thigh).
I think these businesses obtain people's info from a list and start sending mass products and charging credit cards. I order a lot of products online so I believe one of these sites has been compromised. From my research, it could be Amazon. I no longer order with anything but my American Express card because they have fraud protection with no questions asked. I had to cancel ALL my other cards because I was getting continuous unknown charges.
Be aware of any products you get in the mail that you did not order because you might have gotten charged for it. I was amazed to find out I did and it keeps happening! Do not order with anything but a fraud protected credit card online.
Dana Point, California
This report was posted on Ripoff Report on 12/18/2008 11:20 AM and is a permanent record located here: http://www.ripoffreport.com/r/DermaWand/Chino-California-91708/DermaWand-Sent-me-a-product-I-did-not-order-and-said-credit-card-would-be-charged-Chino-C-402725. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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