• Report: #1067068

Complaint Review: Fitness Connection

  • Submitted: Mon, July 15, 2013
  • Updated: Mon, July 15, 2013

  • Reported By: Mz. A — arlington Texas
Fitness Connection
3880 Irving Mall, irving,tx irving, ARLINGTON, Texas USA

Fitness Connection uninformed reps, lied about costs, customer service numbers BAD irving, ARLINGTON Texas

*Author of original report: after cancellation

*General Comment: DO NOT CANCEL ACCOUNT!!!

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Sales reps lied about the price of 9.95/mo and no extra fees, I signed up for 2 memberships and found out there is a $30 fee as well. Had membership for only 2 mo and was charged $80. The 281 and 800 numbers barely work I tried to call for a mointh before someone finally answerwed the phone, the touch tone system willl kick you back to the main menu about 10 times before this. Customer service sucks, I was also told I could go to the gym to cancel my membership. when i went to the gym I was told to call the number, after calling the number I was told I would have to send in writing and it would take an additional 30days to cancel, sol basically they will charge you an additional month for thier crappy little gym. These are popping up all over wish I would've looked on here first before signing up. the price of 9.95/mo is to good to be true I should've known that. Will probably just close this bank account after reading other reviews of requests to cancel being ignored. BUYER BEWARE


This report was posted on Ripoff Report on 07/15/2013 09:19 AM and is a permanent record located here: http://www.ripoffreport.com/r/Fitness-Connection/irving-ARLINGTON-Texas/Fitness-Connection-uninformed-reps-lied-about-costs-customer-service-numbers-BAD-irving-1067068. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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1Author 1Consumer 0Employee/Owner
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#1 Author of original report

after cancellation

AUTHOR: Mz. A - ()

so even adter ive requested cancellation i should leave the account open for them to continue to possibly charge me?

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#2 General Comment

DO NOT CANCEL ACCOUNT!!!

AUTHOR: Tyg - ()

 That would be a incredibly dumb thing to do. Finish out the process!!! You really dont want this to be the issue that prevents you from buying a house or getting a loan. Jump through the hoops they have placed in front of you. I know its not right or fair, but better this then just closing your bank account. They will send it to collections. You ofcourse will just throw away any letters you would be getting from them. Well EVERY MONTH new interest charges go onto what you owe. So pay it off and get out from under it. Dont let them ruin your credit.

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