- Report: #1067068
Report - Rebuttal - Arbitrate
Complaint Review: Fitness Connection
Fitness Connection3880 Irving Mall, irving,tx irving, ARLINGTON, Texas USA
Fitness Connection uninformed reps, lied about costs, customer service numbers BAD irving, ARLINGTON Texas
*Author of original report: after cancellation
*General Comment: DO NOT CANCEL ACCOUNT!!!
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Sales reps lied about the price of 9.95/mo and no extra fees, I signed up for 2 memberships and found out there is a $30 fee as well. Had membership for only 2 mo and was charged $80. The 281 and 800 numbers barely work I tried to call for a mointh before someone finally answerwed the phone, the touch tone system willl kick you back to the main menu about 10 times before this. Customer service sucks, I was also told I could go to the gym to cancel my membership. when i went to the gym I was told to call the number, after calling the number I was told I would have to send in writing and it would take an additional 30days to cancel, sol basically they will charge you an additional month for thier crappy little gym. These are popping up all over wish I would've looked on here first before signing up. the price of 9.95/mo is to good to be true I should've known that. Will probably just close this bank account after reading other reviews of requests to cancel being ignored. BUYER BEWARE
This report was posted on Ripoff Report on 07/15/2013 09:19 AM and is a permanent record located here: http://www.ripoffreport.com/r/Fitness-Connection/irving-ARLINGTON-Texas/Fitness-Connection-uninformed-reps-lied-about-costs-customer-service-numbers-BAD-irving-1067068. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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