- Report: #272546
Report - Rebuttal - Arbitrate
Complaint Review: HSBC Mortgage Services
HSBC Mortgage ServicesP.O. Box5207,CarolStream,IL,60197-5207 Brandon, Florida U.S.A.
HSBC Mortgage Services HSBC making homeowners pay for their mistakes Not being co-operative Very rude Brandon Florida
*Consumer Comment: As The Tears Go Around
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HSBC continued to argue that we owed them for Jan.,Feb.,March 2006.Again our first payment was to be made to Accredited March 1,2006.When we began to make our payments to HSBC,our money went into un-applied funds, instead of the loan.And,they argued stating we didn"t make a single payment when we did.
HSBC continued and insisted to put our home in the Sheriff"s Sale.We have documents from HSBC some stating that we did make our payments,some stating that we didn"t.They couldn"t even make up their own minds as to
when they purchased our loan!
Long story short,why should homeowners pay for mistakes that a bank makes?HSBC is so rude.I don"t know how many times my wife has tried to work with these people,but they are so rude and nasty to some of their
clients.Again,why should homeowners pay for this?Did we ask for this?No. All we wanted to do was pay on our home.
This report was posted on Ripoff Report on 09/05/2007 12:13 PM and is a permanent record located here: http://www.ripoffreport.com/r/HSBC-Mortgage-Services/Brandon-Florida-33509-9068/HSBC-Mortgage-Services-HSBC-making-homeowners-pay-for-their-mistakes-Not-being-co-operativ-272546. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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