ED Magedson – Founder
Heritage web design1469 north moon river dr provo, Utah United States of America
I had my web site built by Heritage , paid $18,000.00 2 data base function of uploaded video's for businesses to advertise . This year I have gotten bad customer service and sloppy work and disrespected to say the least.
From august 17th, 2009 to present time both data bases stop working . I called and called and called , got the run around and no return call . On Labor day I was contacted by email only that joe would try to fix it ; he couldn't tell me what or why it was broken only that there were a thousand reason why this happened. Since Labor day I have a loss of revenue , I explained to everyone from tech support on up that this is a business not a hobby. reminding Joe that the other database was broken too . Well of course he couldn't fix that he would have to see about this one .
I went to another company to move the domains, web hosting , the dns server and the FTP files transfer and it wouldn't work ; however this took 1 week and a email that stated lies reassuring me it was one. well it wasn't so on 9-18-09 i told heritage to get it done because this had gone on a month and a day -too long - period.
They made up a bill stating now as of 9-18-09 I owe $1000.00 for something , they said no invoice will be issued that I am in no position to do anything and yes, we argued to the point they hung up on me .
Now, they have stolen $18,000.00 , my web site, my business and video's that are not their property by blocking the FTP files to transfer , the FTP files i bought , own , and have turned my site off. I have filed a complaint with the attorney general - Utah and with the attorney general in my state. I am contacting the police department in Provo , Monday morning to proceed with a theft - stolen 18,000.00 plus video property they have no rights too ; and now I have nothing .
If any of you want to contact me do so .
(((ROR redacted)))CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
This report was posted on Ripoff Report on 09/19/2009 07:45 PM and is a permanent record located here: http://www.ripoffreport.com/r/Heritage-web-design/provo-Utah-84604/Heritage-web-design-Grand-Theft-Stole-my-1800000-Web-Site-i-own-provo-Utah-497530. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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