ED Magedson – Founder
Heritage web design1469 north moon river dr provo, Utah United States of America
I had my web site built by Heritage , paid $18,000.00 2 data base function of uploaded video's for businesses to advertise . This year I have gotten bad customer service and sloppy work and disrespected to say the least.
From august 17th, 2009 to present time both data bases stop working . I called and called and called , got the run around and no return call . On Labor day I was contacted by email only that joe would try to fix it ; he couldn't tell me what or why it was broken only that there were a thousand reason why this happened. Since Labor day I have a loss of revenue , I explained to everyone from tech support on up that this is a business not a hobby. reminding Joe that the other database was broken too . Well of course he couldn't fix that he would have to see about this one .
I went to another company to move the domains, web hosting , the dns server and the FTP files transfer and it wouldn't work ; however this took 1 week and a email that stated lies reassuring me it was one. well it wasn't so on 9-18-09 i told heritage to get it done because this had gone on a month and a day -too long - period.
They made up a bill stating now as of 9-18-09 I owe $1000.00 for something , they said no invoice will be issued that I am in no position to do anything and yes, we argued to the point they hung up on me .
Now, they have stolen $18,000.00 , my web site, my business and video's that are not their property by blocking the FTP files to transfer , the FTP files i bought , own , and have turned my site off. I have filed a complaint with the attorney general - Utah and with the attorney general in my state. I am contacting the police department in Provo , Monday morning to proceed with a theft - stolen 18,000.00 plus video property they have no rights too ; and now I have nothing .
If any of you want to contact me do so .
(((ROR redacted)))CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
This report was posted on Ripoff Report on 09/19/2009 07:45 PM and is a permanent record located here: http://www.ripoffreport.com/r/Heritage-web-design/provo-Utah-84604/Heritage-web-design-Grand-Theft-Stole-my-1800000-Web-Site-i-own-provo-Utah-497530. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
Advertisers above have met our
strict standards for business conduct.