• Report: #1014872

Complaint Review: ICON FITNESS

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  • Submitted: Fri, February 15, 2013
  • Updated: Fri, February 15, 2013

  • Reported By: Kekman — Dallas Texas United States of America
ICON FITNESS
Logan, Utah United States of America

ICON FITNESS IFIT, PROFORM DEFECTIVE PRODUCT LEMON LE TOUR BIKE NON RESPONSIVE NO REPLACEMENT Logan, Utah

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I bought the 2011 Le Tour Trainer and while it is a neat concept, the bike has been nothing but problems. In the 2 years I have owned it, the console has been replaced twice (burned out and bad board), crank and flywheel replaced (sheered bolts), incline motor failure and now motherboard failure. Literally everything on it has failed except the seat!

The extended warranty which I purchased, doesn't help as you dont have use of the bike (in two years mine has worked properly for ~ 3 months)and they cant fix whats already a cheap quality product. You will also be on hold FOREVER trying to get customer support...why, bc everyone is having the same failures and issues.

I have requested a refund or replacement from ICON. No response. 

This report was posted on Ripoff Report on 02/15/2013 12:04 PM and is a permanent record located here: http://www.ripoffreport.com/r/ICON-FITNESS/Logan-Utah-/ICON-FITNESS-IFIT-PROFORM-DEFECTIVE-PRODUCT-LEMON-LE-TOUR-BIKE-NON-RESPONSIVE-NO-REPLACEM-1014872. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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