- Report: #728719
Report - Rebuttal - Arbitrate
Complaint Review: OmniTech support
OmniTech supportInternet United States of America
OmniTech support Passed themselves off as Microsoft Support and ruined my computer. Internet
*Consumer Comment: This company Does claim official connection with Microsoft
*UPDATE Employee: There is no way, we can pass ourselves off as Microsoft and indeed we never do so.
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All this would cost $359 for two years, i said no thanks, then he gave a sales pitch on one for $199, after i said no thanks, he tried for the $99 special for 6 months. I informed him that i purchased vista and have the receipt and serial number and all i needed was how to combine the two monitors. He stated that all you get when you purchase a windows product is the disk and if you want any more information about installation and operating proceedures, you would have to purchase a package from him. I questioned him about working for microsoft or him saying that he was a certified microsoft technician means he actually works for microsoft. I said anyone can say that they are a certified mirosoft technicial, but do you work for "Microsoft"???? He got upset, arrogant, and would not answer the question.
I asked if he knew how to combine the two monitors in vista and he said yes, but it would cost me. I figured right then that he probably did not work for microsoft. It was too late. He ended the session. I went back into microsoft flight simulator and after only minutes, it froze. He did something to get back at me.
I called omni support again later and the next technician said he would fix the problem, accessed my computer and started the same pitch again. After i figured out that he was after money again and confronted him, he did the same thing. This time it was even worse.
I tried to call back and they must have my telephone number, after it answers and goes through the sequence, it just hangs up on me. I tried a different number and they answer until you mention your name and then, bang, they hang up on you. They got into the registry because i watched them with the mouse pointer and damaged it so if you say no to the sales pitch, you get screwed and have to deal with them. I was lucky not to get any of their scam warranty plans, but the blasted my computer.
It was brand new and ran perfect before i called them and they got access to it. I ran flight simulator x for two to three hours at a time. Now after 2 or 3 minutes, it slows down and freezes.I called microsoft and they informed me that there is nothing they can do as omintech is not microsoft, it is it's own company and i would have to deal with them to get my computer back the way it was. I would like to warn anyone within shouting distance to stay clear of omnitech and don't ever let them take over your computer.
This report was posted on Ripoff Report on 05/12/2011 08:06 PM and is a permanent record located here: http://www.ripoffreport.com/r/OmniTech-support/internet/OmniTech-support-Passed-themselves-off-as-Microsoft-Support-and-ruined-my-computer-Inter-728719. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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