• Report: #457832

Complaint Review: SAM'S Club

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  • Submitted: Tue, June 02, 2009
  • Updated: Wed, June 03, 2009

  • Reported By:latonia Kentucky
SAM'S Club
4949 Houston Rd Florence, Kentucky U.S.A.

SAM'S Club road hazzard not honored here Florence Kentucky

*Consumer Comment: Seriously?

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bought tires with road hazzard,on Jan22,2007 , went in on June 2 to get my free tire rotation and balance. Said i have to have appoitment!! It was always firts come first serve. now i have to leave my car all day to get service. I was not informed about appointments, Sam's Club should have notified all members of this when they change their rules. I cancled my membership and got a refund for this lousy (((REDACTED))) company

Jerry
latonia, Kentucky
U.S.A.

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This report was posted on Ripoff Report on 06/02/2009 03:01 PM and is a permanent record located here: http://www.ripoffreport.com/r/SAMS-Club/Florence-Kentucky-41042/SAMS-Club-road-hazzard-not-honored-here-Florence-Kentucky-457832. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

Seriously?

AUTHOR: Ashley - (U.S.A.)

You are angry because they asked you to make an appointment or wait for service behind everyone else who had?

How DARE they do such a thing?

maybe, I dunno, you should have made an appointment and come back later instead of sitting there all day? Or was June 2nd the ONLY DAY you could ever go to the shop.

Why should they mail a notification of changing from first come to appointments to all their members? I think a sign at the buisness with plenty of warning is sufficient.

You were not ripped off, you're just angry you had to wait in line.
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