• Report: #1024997

Complaint Review: T-Mobile

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  • Submitted: Thu, March 07, 2013
  • Updated: Thu, March 07, 2013

  • Reported By: Kurtulus — Long Beach California United States of America
T-Mobile
Abilene, Texas United States of America

T-Mobile Ridiculous bills from T-Mobile Abilene, Texas

*Consumer Comment: I can sympathise with you! THEY ARE HORRIBLE

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To whom it may concern,

I have been a loyal costumer of T-Mobile for almost 4 years. If I make a simple math calculation, I have paid almost 50 times phone bills to the T-Mobile which have been always more that what my bill says. I decided to file this report because of my ridiculous bills. In about 6-8 months ago I changed my plan and get cheaper service which was $50 deal with 1000 minutes+unlimited text and data which again I have never paid that much so far. I have a 2 line in my account and I suppose to pay $100+TAX. However as I told before, I always paid more and more because of over talking and etc. My last bill just came out and it is almost $400 and I just paid $200 bills last month. They asked me to paid it because I have used my all minutes and I talked more that my plan require. But I did not ask T-Mobile to allow me to talk more than my minutes and also I did not get any warning about that. There is a many different operates around and they have a $50 deals with unlimited talking and text and data. This is ridiculous and I am not going to pay that much bills to T-Mobile anymore. I will go and change my phone service first and then I will find a lawyer to ask my rights. 

This report was posted on Ripoff Report on 03/07/2013 10:59 AM and is a permanent record located here: http://www.ripoffreport.com/r/T-Mobile/Abilene-Texas-/T-Mobile-Ridiculous-bills-from-T-Mobile-Abilene-Texas-1024997. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

I can sympathise with you! THEY ARE HORRIBLE

AUTHOR: 3709 Westchester dr - (USA)

AVOID! Went to a kiosk in the mall to see about trading in our ATT phones for T-mobile. They assured me they would pay the termination fee to ATT and my bill would only be around $260.00. They said the coverage was good except for a small town close to us. So we switched. EVERYTHING THEY SAID WAS A LIE. First they say well you pay all your ATT fees and we will reimburse you. That was not what was promised to us. So I faxed them all my last bill with ATT and paid the $1400.00. Today I checked the status and it was denied. I called to ask why, they told be because I have to circle where it says the amount per line. REALLY you can't hire people smart enough to read a bill? So customer services says i need to re email everything. I asked how long until you reimburse if I resend tomorrow. They say well you will have to wait another 8 weeks.....GRRRRRR! The services is so bad. I do not get service in either of my local hospitals nor my doctor's office. I barely get service around town. My first bill was $350.00, which was not what the salesperson at the kiosk said. THIS COMPANY IS HORRIBLE!

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