• Report: #869017

Complaint Review: Tidewater Workshop

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  • Submitted: Sun, April 15, 2012
  • Updated: Fri, March 28, 2014

  • Reported By: Thomas — Madison Wisconsin United States of America
Tidewater Workshop
1 North New York Road, Suite 15 Galloway, New Jersey United States of America

Tidewater Workshop The Invisible Garden Bench! Galloway, New Jersey

*REBUTTAL Owner of company: Issue was resolved years ago

*Author of original report: The Invisible Garden Bench---continued

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Invisible because it never arrived!  And money was never refunded.  Bottom line here in advance is be VERY, VERY CAREFUL when dealing with this company.

We ordered a bench in February of 2011.  Supposed to arrive in 6-8 weeks.  In fact, it didn't arrive by August.  We called.  They promised "rush"delivery.   Did not arrive.   We asked for a refund.  No refund.  We called again.  Refund in "in process" they say.  No refund.  We write CEO as instructed on their website.  No response.  No bench.  No refund.

There is a reason why their website is plastered with excuses for bad reviews from the BBB and elsewhere.  It's because THEY ARE A RIPOFF OPERATION.  Do NOT believe anything customer service rep says.  Do NOT believe that the so-called CEO will be of help.

This report was posted on Ripoff Report on 04/15/2012 03:56 PM and is a permanent record located here: http://www.ripoffreport.com/r/Tidewater-Workshop/Galloway-New-Jersey-08205/Tidewater-Workshop-The-Invisible-Garden-Bench-Galloway-New-Jersey-869017. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 REBUTTAL Owner of company

Issue was resolved years ago

AUTHOR: Tidewater Workshop - ()

Jennifer O.'s issue was resolved years ago.

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#2 Author of original report

The Invisible Garden Bench---continued

AUTHOR: pcologist - (United States of America)

Through an absolute miracle of coincidence, we received a credit for the bench within a few days after posting our report.  However, we haven't changed our opinion about this company.
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