- Report: #869017
Report - Rebuttal - Arbitrate
Complaint Review: Tidewater Workshop
Tidewater Workshop1 North New York Road, Suite 15 Galloway, New Jersey United States of America
Tidewater Workshop The Invisible Garden Bench! Galloway, New Jersey
*REBUTTAL Owner of company: Issue was resolved years ago
*Author of original report: The Invisible Garden Bench---continued
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We ordered a bench in February of 2011. Supposed to arrive in 6-8 weeks. In fact, it didn't arrive by August. We called. They promised "rush"delivery. Did not arrive. We asked for a refund. No refund. We called again. Refund in "in process" they say. No refund. We write CEO as instructed on their website. No response. No bench. No refund.
There is a reason why their website is plastered with excuses for bad reviews from the BBB and elsewhere. It's because THEY ARE A RIPOFF OPERATION. Do NOT believe anything customer service rep says. Do NOT believe that the so-called CEO will be of help.
This report was posted on Ripoff Report on 04/15/2012 03:56 PM and is a permanent record located here: http://www.ripoffreport.com/r/Tidewater-Workshop/Galloway-New-Jersey-08205/Tidewater-Workshop-The-Invisible-Garden-Bench-Galloway-New-Jersey-869017. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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