- Report: #453642
Complaint Review: XM Radio
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XM Radio Can't get a refund West Palm Beach Florida Internet
*Consumer Comment: Good advice.
Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™
It took several attempts to have them remove the incorrect radio...even though they had acknowledged that it was a different person in another state. After charging me for this persons radio for 4 months, they removed the incorrect radio.
They Charged me a $100 deactivation fee. I have been trying to get this refunded since February 2009, it's now mid May and although I have been promised the refund and have several confirmation #'s they have yet to refund my money from their mistake.
I would seriously consider not doing automatic payments, because if they make a mistake...you will pay for it and there customer service is the worst I have ever seen.
steve
palm beach gardens, Florida
U.S.A.
This report was posted on Ripoff Report on 05/20/2009 09:27 AM and is a permanent record located here: http://www.ripoffreport.com/r/XM-Radio/internet/XM-Radio-Cant-get-a-refund-West-Palm-Beach-Florida-Internet-453642. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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