• Report: #1103099

Complaint Review: Ticketmaster

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  • Submitted: Fri, November 29, 2013
  • Updated: Fri, November 29, 2013

  • Reported By: bill — Pittsburgh Pennsylvania
Ticketmaster
internet, Select State/Province USA

Ticketmaster Ticket Insurance Scam internet Pennsylvania

*Author of original report: made good on complaint

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Scam

1.  Website has you select a "recomended"option to complete order.

2.  When you select that option you are agreeing (without knowledge) to puchase $7 insurance PER TICKET.

3.  The insurance charge is not listed on your order / receipt.  It never states your fee anywhere in a listing.  You will just see a strange total with no explanation of where the huge price increase is coming from.

4.  You are charged through a separate company (for me $35 extra on 5 tickets)

5.  When you call ticketmaster they say all lines are busy and do not give you the option to wait.  They just say you will not be able to talk to a representative.

 

You will get more honesty from your local scalper on the corner.


This report was posted on Ripoff Report on 11/29/2013 07:04 PM and is a permanent record located here: http://www.ripoffreport.com/r/Ticketmaster/internet-Select-StateProvince-internet/Ticketmaster-Ticket-Insurance-Scam-internet-Pennsylvania-1103099. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
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#1 Author of original report

made good on complaint

AUTHOR: bill - ()

I complained about the shady inclusion of the insurance of my tickets through email.  I was reimbursed my $35 and my "policy" that I did not know I purchased was cancelled.

I was pleasantly suprised!

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