Complaint Review: Charter Communications - LaGrange Georgia
- Charter Communications not known LaGrange, Georgia United States
- Phone: 1-855-757-7328
- Web: www.spectrum.net
- Category: cable company
Charter Communications Spectrum, Charter Spectrum changed billing to autopay without consent LaGrange Georgia
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After three fraudulent overcharges some years ago I stopped autopay and went so far as to change banks as Charter/Spectrum has a reputation for aggressive methods of billing fraud.
I received my latest bill on 7/11, false dated to 7/1 and due on 7/15. The three day payment window is one method they use to intimidate customers toward autopay. So I had my lawn man (I'm bed-bound) take the check and payment stub to the Charter store and drop it off.
The next day I get an email thanking me for changing my account billing method. They don't answer the phone so I emailed them and told them to change it back. They did not. They changed me to autopay with no verbal or written consent. I have not been under contract to Charter for years. And no, I am not in default and never have been.
My bank says this scam is now legal due to some new banking laws. Once you write a check to a service provider that gives them perpetual access to your money. So now I have to change banks again. And I have to pay Charter by cash to prevent them from getting my bank account numbers and doing it again. There are no competitors in this area so I am stuck with them or use a Verizon hotspot with poor tower availability.
This report was posted on Ripoff Report on 07/27/2022 04:25 PM and is a permanent record located here: https://www.ripoffreport.com/report/charter-communications/lagrange-georgia-spectrum-1520078. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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