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Report: #1528543

Complaint Review: Charter Communications - West Columbia SC

  • Submitted:
  • Updated:
  • Reported By: Ellen — Newberry South Carolina United States
  • Author Not Confirmed What's this?
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  • Charter Communications 3347 Platt Springs Rd West Columbia , SC United States

Charter Communications Spectrum Communications Predatory and fraudulent billing West Columbia SC

*Consumer Comment: Cycle Date

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We were billed $114.00 for a month of service after we turned in all equipment and terminated services with Spectrum. Thus, we've been fraudulently charged for a month of services we never received. I've disputed this account several times over Credit Karma and with various collection agencies employed by Charter Communications. Charter Communications apparently verifies the billing is valid after every dispute and we are notified of the collection process. Charter Communications has a long track record of fraudulent and predatory billing practices, as demonstrated by a brief search of complaints on the Better Business Bureau website.

This report was posted on Ripoff Report on 09/04/2023 03:22 PM and is a permanent record located here: https://www.ripoffreport.com/report/charter-communications/west-columbia-sc-spectrum-1528543. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Cycle Date

AUTHOR: Irv - (United States)

POSTED: Wednesday, September 06, 2023

If you have a past due balance when attempting to cancel, then yes, you are going to be charged. If you waited until the cycle date passed then cancelled,then yes, you allowed another MO they charge to accrue. No, I don't work for them

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